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Identify Theft

Quiz: Are You Savvy About Wi-Fi Security?

Public wireless internet could lead to unintentional over-sharing. Take this quiz to see if you avoid giving out personal information when logging online.

Password protection, Anatomy of an Identity Theft

10 Ways to Protect Yourself From Identity Theft

Identity theft is rampant with easy access to personal info. Here are 10 tips to increase identity theft protection.

Target loto with financial data (Mike McQuade)

Protect Your Personal Data

Protect your personal information to reduce credit card fraud and identity theft with these smart practices.

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Scams & Fraud

Billed for Fake Debt? Stop the Collectors

Retirement-age Americans fight fraudulent debt collectors who are after their money and Social Security benefits.

Woman using cell phone and laptop in living room

Phony Phone Numbers Can Cost You Money

How to avoid being cheated over the phone.

Early Tax Season Cons

Early in the tax season can be the perfect time for scammers. File taxes and prevent fraud with these AARP expert tips.

Customer Service

Here are a few things to say to customer service or call center reps.

7 Things You Should Always Say to Customer Service

If you’ve had a bad experience with customer service, you know it’s easy to get angry. Here's a calmer way to resolve consumer issues.

Customer service people at work

7 Things You Should Never Say to Customer Service

What words or phrases will make a customer service rep your immediate enemy? Ron Burley has seven answers.

Selling Older Consumers Short

Boomers spend — and change brands. So why do so many advertisers ignore them completely?

Consumer Tips

Senior Discounts clothing

10 Places to Ask for a Senior Discount

Shopping on certain days or asking for a price break can save you money

The Best Ways to Spend $200

Here are seven ways you can spend money and maximize your savings at the same time.

Refunds are the exception, not the norm, so here's how to protect yourself when your travel plans fall though

Illness Sinks a Cruise and Costs Thousands

When booking travel, protect your investment and possibly get your money back if an emergency occurs with these tips.

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