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    Scams & Fraud

    Virtual Kidnapping: The Latest Fear-by-Phone Hoax

    It sounds like a bad movie plot, but “virtual kidnapping” is all too real. Fraud expert Sid Kirchheimer shares tips to spot this scary scam

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    AARP Fraud Watch Network

    Safeguard your financial future from fraud, con artists and scammers

    Top Scams of 2015

    Top Scams of 2015

    Top scams and data breaches mirror those of previous years

    Your Membership

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    Identify Theft

    Quiz: Are You Savvy About Wi-Fi Security?

    Public wireless internet could lead to unintentional over-sharing. Take this quiz to see if you avoid giving out personal information when logging online

    Password protection, Anatomy of an Identity Theft

    10 Ways to Protect Yourself From Identity Theft

    Identity theft is rampant with easy access to personal information. Here are 10 tips to increase identity theft protection

    Target loto with financial data (Mike McQuade)

    Protect Your Personal Data

    Protect your personal information to reduce credit card fraud and identity theft with these smart practices

    Customer Service

    Here are a few things to say to customer service or call center reps.

    7 Things You Should Always Say to Customer Service

    If you've had a bad experience with customer service, you know it's easy to get angry. Here's a calmer way to resolve consumer issues

    Customer service people at work

    7 Things You Should Never Say to Customer Service

    What words or phrases will make a customer service representative your immediate enemy? Ron Burley has seven answers

    Selling Older Consumers Short

    Boomers spend — and change brands. So why do so many advertisers ignore them completely?

    Consumer Tips

    Senior Discounts clothing

    10 Places to Ask for a Senior Discount

    Shopping on certain days or asking for a price break can save you money

    The Best Ways to Spend $200

    Here are seven ways you can spend money and maximize your savings at the same time

    Refunds are the exception, not the norm, so here's how to protect yourself when your travel plans fall though

    Illness Sinks a Cruise and Costs Thousands

    When booking travel, protect your investment and possibly get your money back if an emergency occurs with these tips

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