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AARP

Mobile
Frequently Asked Questions

GENERAL AARP MOBILE FAQS

 

CAN I VIEW THE FULL AARP WEBSITE ON MY PHONE?
The entire AARP website is not currently optimized for a mobile experience, though there are plans to offer this in the future.

 

DOES AARP OFFER ANY MOBILE APPS?

Yes. If you own an iPhone, iPod Touch, or an Android handset, the AARP App is available for you to download. The app allows you to keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; watch AARP video clips; and keep on top of the latest discounts and services available to AARP members. You can even renew your membership, all within the application! Additionally, AARP offers iOS versions of AARP The Magazine, VIVA, and The Bulletin for iPad and iPhone.

 

DOES AARP OFFER APPS FOR OTHER DEVICES?

AARP plans to brings its mobile offerings to a variety of devices over the next year and beyond. AARP is committed to providing services and content relevant to the 50+ community, wherever members of the community find themselves.

 

DO I HAVE TO BE A MEMBER OF AARP TO GET AARP APPS?

AARP’s applications are free to members and nonmembers alike. In some cases, features within the applications are specifically designed to provide members additional benefit, but everyone is welcome to read and share AARP content through the applications.

 

MORE QUESTIONS OR SUGGESTIONS?

Have an app idea or a question that hasn't been answered here? Please contact us.

 

 

 

THE AARP IPHONE APPLICATION FAQS

 

WHAT IS THE AARP IPHONE APP?
The AARP application is a downloadable mobile application specifically for use on an iPhone or iPod Touch connected to a cellular or WiFi network. With the application you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; watch AARP video clips; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!

 

WHAT CAN I DO WITH THE AARP IPHONE APP?

With the AARP app you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; watch AARP video clips; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!

 

HOW MUCH DOES THE AARP IPHONE APP COST?

The AARP application is free for AARP members and nonmembers alike. You only need an iTunes account and iPhone or iPod Touch to use the iOS version of the application.

 

CAN I VIEW THE AARP APP ON MY IPAD?

You certainly can download the AARP application for your iPad, though the iOS version of the application is designed to take the best advantage of features and size of iPod Touch and iPhone displays.

 

HOW CAN I GET THE AARP IPHONE APP?

If you have an Apple device, the AARP app is available free for download through the iTunes store. You can download the app to your computer and then load it to your device, or you can download it directly to your device. The application was designed specifically for best results on the iPhone or iPod Touch.

 

HOW DO I INSTALL THE AARP IPHONE APP?

There are 2 ways to install the AARP app on your iPhone:

Via your computer

Plug your phone into your computer and open iTunes

In your iTunes menu, click on STORE/iTunes store and sign in with your iTunes credentials.

Once signed in, run a search for AARP.

Once you’ve found it, click the get App button and it will be installed.

Once installed, sync your phone to your computer.

 

Via your handset

Click on the App Store

Click on the search button on the bottom

Type AARP into the Search Bar

Tap the FREE button and this will change to the INSTALL button, click it again

Sign in using your iTunes login details. 

You will then be redirected back to your iPhone’s home screen and the installation will complete.

 

HOW DO I SHARE CONTENT THROUGH THE IPHONE APP?

Users of the application can share links to content from the application through Facebook and Twitter or via email. To share a piece of content, click the “share” button at the bottom of the application while viewing the content you want to share. A screen will come up providing options for Facebook, Twitter or Email. To share through Twitter you will need to input your Twitter account username and password on first use. The same is true for Facebook. On first sharing you will need to input your username and password. To share content via email you will need to have an email account already associated with your iPhone or iPod Touch. Currently the application is designed for you to share articles but not video.

 

HOW DO I USE THE MEMBERSHIP CARD?

To have your membership card displayed within the app you will need to login to AARP.org. Don’t worry if you do not have a login username and password, as you’ll be given the option to register the first time you try to view your member card. Once you’ve logged in and your membership has been verified as active, your card will be displayed. On your card you will be able to add a photo by clicking on the photo position. You will then be able to take a photo or to select one from your existing photos to display on the card. Use the app to be sure you've always got your AARP member number at your side.

 

HOW DO I UNINSTALL THE IPHONE APP?

Hold down on the icon until it starts to wiggle.You should then see the black (X) appear on the top left-hand corner of the icon. Press the black (X) once and the icon will disappear. This will remove the AARP app from your phone.

 

MORE QUESTIONS OR SUGGESTIONS?

Have an app idea or a question that hasn't been answered here? Please contact us.

 

 

 

THE AARP ANDROID APPLICATION FAQS

 

WHAT IS THE AARP ANDROID APP?
The AARP application is a downloadable mobile application specifically for use on an Android handset connected to a cellular or WiFi network. With the application you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; watch AARP video clips; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!

 

WHAT CAN I DO WITH THE AARP ANDROID APP?

With the AARP app for Android you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; watch AARP video clips; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!

 

HOW MUCH DOES THE AARP ANDROID APP COST?

The AARP app is free for AARP members and nonmembers alike. You only need an active Android hanset.

 

CAN I VIEW THE AARP APP ON MY ANDROID TABLET?

You can download the AARP application on any Android device. However, the app is currently best viewed on handsets.

 

HOW CAN I GET THE AARP ANDROID APP?

The AARP Anroid App is available in the Android market for download by members and nonmembers who have Android devices. Visit the Market today to get your AARP Android App!

 

HOW DO I SHARE CONTENT THROUGH THE ANDROID APP?

Users of the application can share links to content from the application through Facebook and Twitter or via email. To share a piece of content, click the “share” button at the bottom of the application while viewing the content you want to share. A screen will come up providing options for Facebook, Twitter or Email. To share through Twitter you will need to input your Twitter account username and password on first use. The same is true for Facebook. On first sharing you will need to input your username and password. To share content via email you will need to have an email account already associated with your device.

 

HOW DO I USE THE MEMBERSHIP CARD?

To have your membership card displayed within the app you will need to login to AARP.org. Don’t worry if you do not have a login username and password, as you’ll be given the option to register the first time you try to view your member card. Once you’ve logged in and your membership has been verified as active, your card will be displayed. On your card you will be able to add a photo by clicking on the photo position. You will then be able to take a photo or to select one from your existing photos to display on the card. Use the app to be sure you've always got your AARP member number at your side.

 

MORE QUESTIONS OR SUGGESTIONS?

Have an app idea or a question that hasn't been answered here? Please contact us.

 

 

THE AARP WINDOWS 8 APPLICATION FAQS

WHAT IS THE AARP WINDOWS 8 APP?
WHAT CAN I DO WITH THE APP?
HOW MUCH DOES THE APP COST?
HOW CAN I GET THE APP?
HOW DO I INSTALL THE APP?
HOW DO I SHARE CONTENT THROUGH THE APP?

HOW DO I UNINSTALL THE APP?
MORE QUESTIONS OR AN APP SUGGESTION?


WHAT IS THE AARP WINDOWS 8 APP?

The AARP application is a downloadable mobile application specifically for use on a Windows 8 device (e.g., Microsoft Surface) connected to a cellular or WiFi network. With the application you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!
 
WHAT CAN I DO WITH THE AARP WINDOWS 8 APP?
With the AARP app you can carry the best of AARP with you, no matter how far you travel from your computer! Keep up with the latest news relevant to the 50+ community; share your favorite content from AARP.org via Facebook, Twitter or email; and keep on top of the latest discounts and services available to AARP members. You can even access AARP.org pages from the application to start or renew your membership!
 
HOW MUCH DOES THE AARP WINDOWS 8 APP COST?
The AARP application is free for AARP members and nonmembers alike. You only need a Windows store account and a Windows 8 device to use the Windows 8 version of the application.
 
HOW CAN I GET THE AARP WINDOWS 8 APP?
If you have a Windows 8 device, the AARP app is available free for download through the Windows store.
 
HOW DO I INSTALL THE AARP WINDOWS 8 APP?
Click on or touch the Store tile
Type ‘AARP’ and press Enter. A search charm bar will appear along the right side of the screen. The page will populate with a list of search results
Click on or touch the AARP tile
Click on or touch the INSTALL button
Once the installation is complete, the page will display a prompt allowing you to enter the AARP application.
 
HOW DO I SHARE CONTENT THROUGH THE WINDOWS 8 APP?
Users of the application can share links to content from the application through Facebook and Twitter or via email. To share a piece of content, swipe away from the left side of the screen to access the Settings Charm bar and select the Share Charm. A screen will come up providing options for Facebook, Twitter or Email. To share through Twitter, you will need to enter your Twitter account username and password on first use. To share through Facebook, you will need to enter your Facebook login and password on first use. To share content via email, you will need to have an email account already associated with your Windows 8 device.
 
HOW DO I UNINSTALL THE WINDOWS 8 APP?
Right click the application’s icon and select the Uninstall option from the menu bar. You will receive a confirmation message. Click ‘OK’ and the icon will disappear. This will remove the AARP app from your Windows 8 device.
 
MORE QUESTIONS OR SUGGESTIONS?
Have an app idea or a question that hasn't been answered here? Please contact us.

HOW TO CONTACT US

 

By E-mail
member@aarp.org

 

By Postal Mail

AARP
601 E Street, NW
Washington, DC 20049

 

By Phone

Toll-Free Nationwide: 888-OUR-AARP (888-687-2277)
Toll-Free TTY: 877-434-7589
Toll-Free Spanish: 877-MAS-DE50 (1-877-627-3350)
International Calls: +1-202-243-3525

 

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