Alert
Close

How far could you travel with $10,000? Enter AARP’s Winter Escapes sweeps now!

Ask Sid

Unsubscribe From Email Spam

How to safely get off mailing lists and avoid unscrupulous spammers

Q. Spam sometimes has a button that’s marked “Unsubscribe.” Will the stuff really stop coming if I click on it?

A. It depends on who sent the mail.

With email spam, the longtime rule has been not to click the unsubscribe button because that can merely tell unscrupulous spammers that your email account is live, and typically results in getting more. That advice remains true for most spam — especially obviously bogus messages such as unsolicited offers for low-cost drugs and loans, free merchandise or lottery winnings, misspelling-riddled pleas for help transferring money, and mail that claims to be from a government agency.

But legitimate companies also send emails — to past customers and sometimes to noncustomers whose names were on purchased lists of prospects. These messages often have an unsubscribe button. If it’s marked as being run by SafeUnsubscribe, click away. That reputable service is provided by a firm called Constant Contact, which more than 500,000 businesses and organizations pay to remove recipients from mailing lists.

Other companies, such as a car dealership from which you bought a vehicle, often include an unsubscribe option on their email but manage it themselves. Your request usually will be honored.

With text spam sent to cellphones, never reply to the sender’s offer to opt out. Instead, copy the text and send it to 7726 (SPAM). You’ll then receive an automated message asking you to enter the phone number from which the spam text was sent. Future texts will be blocked. This service is available to customers of AT&T, T-Mobile, Verizon, Sprint and some other carriers.

Also check your carrier’s website for instructions on other ways to block messages from specific email addresses, phone numbers or websites. Also, consider using free or low-cost spam blockers for smartphones.

Finally, you can block or reduce spam by adjusting filters that are built into your machine’s software. Here’s advice for users of Windows and Macs. Gmail and other free email services also provide this service.

Topic Alerts

You can get weekly email alerts on the topics below. Just click “Follow.”

Manage Alerts

Processing

Please wait...

progress bar, please wait

Related Video

AOL Consumer Advisor Regina Lewis shows us how to detect email phishing scams—and how to avoid taking the bait.

Tell Us WhatYou Think

Please leave your comment below.

The Cheap Life

Jeff Yeager Cheap Life Ultimate Cheapskate AARP YouTube web series save money

Catch the latest episode of The Cheap Life starring Jeff Yeager, AARP's Ultimate Cheapskate. Watch

Discounts & Benefits

From companies that meet the high standards of service and quality set by AARP.

Life insurance: you are covered rain or shine

Exclusive annuities for members from AARP Lifetime Income Program from New York Life.

AARP Credit card from Chase

Members can get cash back rewards on purchases with the AARP® Credit Card from Chase.

Homeowners Insurance
Member Benefits

Join or renew today! AARP members receive exclusive member benefits & affect social change.

Rewards for Good

Your Points Balance:

Learn More

Earn points for completing free online activities designed to enrich your life.

Find more ways to earn points

Redeem your points to save on merchandise, travel, and more.

Find more ways to redeem points