Alert
Close

Last chance! Play brain games for a chance to win $25,000. Enter the Brain Health Sweepstakes

AARP Membership: Just $16 a Year

Highlights

Open

Grocery Coupon Center

Powered by Coupons.com. Access to grocery coupons

Bad consumer experience?

Submit a complaint to AARP's consumer advocate

Geek Squad

Exclusive offers for members

Technical Icon

Spanish Preferred?

Visit aarp.org/espanol

Start a Business

Find the resources you need to start
or grow your own business

Contests and
Sweeps

You Could Win $25,000!

Enjoy fun, challenging games and learn about brain health. See official rules.

Money
PROGRAMS

AARP Foundation Tax-Aide

You can get free, face-to-face tax assistance nationwide.

Free Lunch Seminar Monitor Program

Attend investment seminars and tell us what you find.

Money Matters Tip Sheets

Download and print out these PDFs to help with your financial matters.

AARP
Bookstore

Visit the Money Section

Enjoy titles on retirement, Social Security, and becoming debt-free.

Money & work
webinars

Learn From the Experts

Sign up now for an upcoming webinar or find materials from a past session. 

Jobs You Might Like

most popular
articles

Viewed

Recommended

Commented

Scam Alert

Protecting Your New Smartphone

10 tips to avoiding cellphone hackers and identity thieves

Brain Health Sweepstakes

Brain Health Sweeps

Play fun games to keep your brain strong and have a chance to win $25,000! See official rules.

  • Text
  • Print
  • Comments
  • Recommend

After Santa delivers that prized holiday must-have to you or a loved one — a smartphone — expect trouble to come calling. As a mini-computer that can store sensitive data, it will be a gold mine of opportunity for identity thieves.

But that's not the only reason why smartphones are increasingly targeted for hacking. Unlike traditional computers, they're always with you, and messages that arrive on them are more trusted than traditional email and landline phone calls. Studies indicate that smartphone owners are three times more likely to fall for identity-stealing "phishing" scams than those sent to a PC or Mac.

Smartphone lock password gift safety scam

Lock your smartphone screen with a PIN — only one in three users does this. — Volker Moehrke/Corbis

And use of smartphone security software remains rare.

Already, one in 14 smartphone owners has been a victim of ID theft — a 30 percent higher rate than the general public, according to a 2012 study by fraud tracker Javelin Strategy & Research.

With those numbers expected to jump in the new year, here are 10 ways to protect your new (or already used) smartphone.

1. If you're still shopping, know that experts consider the iPhone and Windows Phone 7 to have the most secure operating systems. Next comes BlackBerry, with Android having the least secure operating system.

2. Read the owner's manual to understand the phone's features, including default settings. Turn off or disable unnecessary features to minimize the number of potential entryways that hackers can use, suggests the FBI.

3. If your phone offers encryption, use it to protect stored data in case of loss or theft.

4. Lock its screen with a PIN — only one in three smartphone users does this. Don't use your birthdate or birth year, or any of these most commonly used (and hackable) PINS: 1234, 0000, 2580 (a top-to-bottom keypad sequence), 1111, 5555, 5683 (which spells "love"), 0852 (a bottom-to-top sequence), 2222, 1212 and 1998.

5. An app that will track and report the location of your phone is useful and may help police recover it if it's stolen. Apple's iPhone has the "Find My iPhone" app built in, but you need to activate it; apps such as "Where's My Droid" are available for Android devices.

6. Ask your wireless carrier how to remotely erase stored data if your phone is lost or stolen. But first, store sensitive data on a Google or iCloud account, and regularly perform backups by plugging your phone into your computer.

7. Consider security software recommended by your carrier or phone manufacturer. Free products such as Lookout Mobile Security are available for Apple, Android, Windows and BlackBerry phones.

8. Before installing apps, read their reviews — and then buy only from well-known vendors such as Google or Apple. Always read the "permissions" before downloading apps and avoid those that — for reasons that don't seem to make sense — want permission to make phone calls, connect to the Internet or reveal your identity and location.

9. If selling or trading in an old smartphone, reset it to factory default to avoid leaving any personal data on the device.

10. Treat your smartphone as you would any computer. That means not opening questionable links in emails or text messages, not replying to unsolicited requests for personal information such as your Social Security or bank account numbers — no matter what Caller ID shows — and not using your smartphone to access sensitive data on a public wi-fi network.

Sid Kirchheimer is the author of Scam-Proof Your Life, published by AARP Books/Sterling.

Also of Interest

Visit the AARP home page for great deals and savings tips

Topic Alerts

You can get weekly email alerts on the topics below. Just click “Follow.”

Manage Alerts

Processing

Please wait...

progress bar, please wait

Video Extra

How much should you reveal about yourself online? Who has access to your personal data? How do they use it, and will you be vulnerable to fraud or identity theft? Inside E Street takes a look at Internet privacy.

Tell Us WhatYou Think

Please leave your comment below.

You must be signed in to comment.

Sign In | Register

More comments »

your money

Discounts & Benefits

From companies that meet the high standards of service and quality set by AARP.

AARP Discounts on Consumer Cellular Phones and Plans

Members save 5% on monthly service and usage charges with Consumer Cellular.

financial products

Member access to financial and insurance products and services at AARPfinancial.com.

AARP Credit card from Chase

Members earn cash back rewards with their AARP® Visa® Card from Chase.

Member Benefits

Members receive exclusive member benefits & affect social change. Renew Today

Being Social

Featured
Groups

Hand holding credit cards

Pay Down Your Debt Challenge

Join others who are starting their debt-free journey. Discuss

 

savingchalleng

Savings Challenge

Have the gift of thrift? Share your tips.

Discuss