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Best Employers Program Honorees

Volkswagen of America, Inc.

Winning years: 2007, 2006, 2005, 2004, 2003
Industry: Motor Vehicle Production
Location: Auburn Hills, MI
URL: www.vw.com


Highlights of 2007 Winning Strategies

Volkswagen of America offers flexible spending accounts for dependent eldercare. It also offers retirees three discounted lease vehicles per year, four new/used discounted vehicle purchases per year, and friends of the employees are also eligible for vehicle purchase or lease discounts.

Additional Policies and Practices

  • Recruiting: Volkswagen of America uses Right Management Company's nationwide resume database to recruit mature workers.
  • Workplace Culture/Continued Opportunities: Volkswagen offers the following learning and development programs to its full- and part-time employees (working 20+ hours per week): tuition reimbursement, in-house classroom training, on-line training, certification classes, and the College Graduate in Training Program (CGIT). The CGIT program offers high-potential recent college graduates the opportunity to experience a 21-month rotation with three- to four-month different assignments. In the past 12 months, 100 percent of the company's employees participated in at least one training opportunity with an average of 40 hours spent in training. The EDGE (Employee Development Gateway Experience) program is provided to develop internal non-field candidates. Volkswagen makes accommodations for employees with special needs, including: adjusting work stations and equipment to meet individual needs and to ensure ergonomic flexibility, equipping doors with handicap access, and making specialized wheelchairs available to assist employees evacuating the building in case of emergency.
  • Benefits/Health: Full-time employees working at least 30 hours per week receive individual and family medical and prescription drug coverage, and short and long-term disability. Employees working at least 20 hours per week are eligible for individual and family vision and dental insurance, and individual long-term care insurance. Health benefits for retirees pre-65 and 65+ include individual as well as spouse medical and drug coverage, as well as EAP services. New hires are not eligible for all of the above benefits upon retirement. Volkswagen offers an FSA plan to assist employees with their out-of-pocket healthcare costs.
  • Benefits/Financial: Volkswagen offers a company paid defined contribution retirement plan, a 401(k) with company match, as well as a money-purchased defined contribution plan to its full- and part-time employees. Other than employer match, the company encourages employees to participate in the 401(k) plan by allowing employees the option to choose to invest in lifecycle funds, and employees 50+ can make catch-up contributions. The company offers on-line financial calculators, and financial planning seminars and newsletters. Employees also receive financial planning information from the financial services firm that administers their 401(k) and from external financial planning experts not associated with the 401(k). The company offers short-term time off without pay as well as long-term leaves of absence without pay to allow for caregiving. The following wellness programs are offered to full- and part-time employees: flu shots, health screenings, health risk appraisals, smoking cessation programs, health club discounts, physical activity/exercise programs, weight loss programs, and stress management training. The company also offers employees wellness recommendations and chair massages, as well as a fitness equipment/health club reimbursement of $100 annually. Volkswagen extends the following dependent care services to its full- and part-time employees: back-up care for child/grandchild/eldercare, and referral services to assist with childcare/care for grandchildren/eldercare.
  • Benefits/Alternative Work Arrangements: Volkswagen offers these diverse alternative work arrangements to its full- and part-time employees: flextime, compressed work schedules, job sharing, and work from home for field dealer contact employees. Full-time employees are eligible to move to part-time work on a permanent or temporary basis.
  • Opportunities for Retirees: There is an individual who has a direct responsibility for retiree relations. Volkswagen stays connected with its retirees by communicating regularly with them, inviting retirees to events, providing them with ongoing access to retirement planning information, and formally acknowledging them when they retire. It offers retirees the following work arrangements: temporary work assignments, consulting/contract work, and part-time work.
  • Age of Workforce: Twenty-four percent of Volkswagen employees are 50+. The average tenure of employees age 50+ is 16.5 years.

Winning Strategies 2006

Volkswagen of America's 'Flexible Spending Accounts for Dependent Elder Care' program provides mature employees with the option to allocate $5,000 in pre-tax earnings to dependent elder care needs. Retirees with less than 20 years of service receive $500 upon retirement while those with 20 or more years of service receive $750.


Other Benefits:

  • Recruiting: The company uses an Outplacement Career Transition Company's nationwide resume data base of individuals who have been laid off from employers as a source for recruiting mature worker.
  • Workplace Culture/Continued Opportunities: The company offers the following learning and development programs to its full- and part-time employees: tuition reimbursement (25% used in past 12 months), in-house classroom training (60% used in past 12 months), on-line training (80% used in past 12 months), certification classes (25% used in past 12 months), and Employee Rotations and Developmental Assignments (5% used in past 12 months). Employees must work at least 20 hrs/week to be eligible for these programs. Long-service anniversaries are celebrated with announcements, parties, and awards. The following benefits have been added within the past three years due to results from employee opinion surveys: 10 leadership development courses plus diversity awareness and interviewing/selection workshops for all supervisors, paid annual community service day, annual wellness physicals and health fairs, mentoring by older workers, a frequent benefits newsletter providing guidance on health-wellness, retirement/investment planning, eldercare referrals, pre-paid legal services, and Life-Works Employee Assistance services/website including guidance to older workers and retirees on work/family issues.
  • Benefits/Health: Full and part-time employees (working at least 20 hrs/week) receive individual and family medical coverage, individual and family prescription drug coverage, and individual and family vision insurance, individual and family dental insurance, and individual and family long-term care insurance. Full-time employees also receive short and long term disability. 27% of employees are enrolled in the individual medical, prescription drug coverage, vision, and dental insurance plans, while 63% of employees are enrolled in the individual and family medical, prescription drug coverage, vision and dental insurance plans. Ten percent of employees are enrolled in the individual and family long-term care insurance plans while 100% of employees are enrolled in the short and long term disability plans. Health benefits for retirees pre-65 and 65+ include individual as well as spouse medical and drug coverage, vision and dental insurance, EAP program, as well as individual and spouse long-term care insurance and life insurance or other death benefit coverage. For the pre-65 category, new hires are eligible for the above long term care, EAP program, and life insurance benefits upon retirement. The company offers a health flexible spending account.
  • Benefits/Financial: The company offers a defined benefit, 401(k), and money-purchase defined contribution retirement savings plans to its full- and part-time employees. The company matches 100% of the first 3% employee contribution and 50% match on the next 2% contribution with opportunity to contribute up to 20% of salary for pre-tax contribution. Employees may choose to invest in lifecycle funds and those age 50+ can make 'catch-up' contributions to their 401(k). The company offers referral services to assist with child care and elder care as well as back-up care for child care and elder care. The referral services to assist with child care and the back-up care for child care benefits are offered to employees to use for their grandchildren. Twenty percent of employees have used the referral service benefits and 5% of employees have used the back-up care benefits in the past 12 months. The following wellness programs are offered to full- and part-time employees: flu shots, health screenings, health risk appraisals, smoking cessation programs, health club discounts, exercise programs, weight loss programs, and stress management training programs. One hundred percent of employees have utilized at least one of the above benefits in the past 12 months.
  • Benefits/Alternative Work Arrangements: The company offers the following alternative work arrangements to its full- and part-time employees: flex time (100% participation), compressed work schedules (5% participation), job sharing (less than 1% participation), and telecommuting (25% participation). Some employees move to part-time employment to phase into retirement while some who are close to retirement may apply for a lower-level position, which may increase work-life balance while still utilizing the employee's skills. Full-time employees are eligible to move to part-time work on a permanent and temporary basis.
  • Opportunities for Retirees: The company currently has 1,249 retirees. There is an individual who has a direct responsibility for retiree relations. The company stays connected with its retirees by communicating on a regular basis with the retiree, inviting retirees to organization events/celebrations, providing retirees with ongoing access to retirement planning workshops, and formally acknowledging retirees on the occasion of their retirement. Retirees are offered the following work arrangements: temporary work assignments, consulting/contract work, telecommuting, as well as part-time work.
  • Age of Workforce: Twenty-four percent of the company's employees are 50+. Thirteen percent of the company's past twelve month new hires are 50+. The average tenure of employees age 50+ is 16.6 years.