State-by-State Guide to Nursing Home Performance Data
By: Compiled by Jane Irene Kelly; Updated by Christopher Gearon | Source: AARP Bulletin Today | January 2008
When conducting research about nursing homes in your state, it is helpful to know how the facilities fared during their recent inspections, especially with regard to deficiencies or complaints.
Increasingly, federal and state governments are making the often difficult task of choosing a nursing home easier. Recognizing the need for performance data, many states post "report cards" of various types online for consumers to access and review. The type and amount of information made available electronically varies by state.
Even if your state doesn't offer its own comprehensive data at this time—or if you simply want another resource to help with your research—turn to the recently enhanced and easy-to-use Nursing Home Compare tool maintained by the Centers for Medicare & Medicaid Services (CMS). For each facility, you'll be able to view contact details, the number of beds, staffing information, explanations of any deficiencies and more. Keep in mind, however, that the tool includes only facilities that are Medicare- and Medicaid-certified, of which there are about 17,000.
Use the drop-down menu below or scroll down this page to find links to the nursing-home report card data and other related resources that are available for your state. We will update this page as more states post performance data for their nursing homes.
(Note: Many of the links in this guide lead to files that appear in Adobe Acrobat PDF format. You will need the Adobe Acrobat Reader plug-in to view them. Download the Reader for free now if necessary.)
Alabama
Alabama does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The Alabama Department of Public Health does make available to consumers deficiency reports for Alabama nursing homes. It also provides a directory of health care facilities, which includes nursing homes and assisted living facilities.
For more information about nursing homes in Alabama, contact the Alabama Long-Term Care Ombudsman or call (334) 242-5770.
Alaska
Alaska does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Office of the Long-Term Care Ombudsman provides a list of nursing homes with location, number of beds and contact information. It also has consumer information, a list of assisted living facilities with addresses and the brochure "Making the Right Choice on an Assisted Living Home."
For more information about nursing homes in Alaska, contact the Alaska Long-Term Care Ombudsman or call (907) 334-4480, or call toll-free (800) 730-6393.
Arizona
Arizona does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state offers a variety of information through the Office of Long-Term Care Licensing (Nursing Homes), which licenses and inspects Arizona nursing homes and includes a searchable listing of nursing homes and other facilities in the state, enforcement actions against nursing homes and a Consumer's Guide to Nursing Homes (note: PDF file).
For more information, including inspection reports for nursing homes in Arizona, go to the Office of Long-Term Care Licensing or call (602) 364-2690, or go to the Arizona Long-Term Care Ombudsman or call (602) 542-4446 or e-mail gmang@azdes.gov.
Arkansas
Arkansas does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Division of Aging and Adult Services offers links to various services, including the Arkansas Nursing Home Consumer Guide (note: PDF file). The Arkansas Medicaid Office of Long-Term Care also allows you to search nursing facilities by name or county and provides information such as number of beds, ownership and financial interest, and facility administrator.
For more information about nursing homes in Arkansas, contact the Office of Long Term Care at (501) 682-8487, or the Arkansas Long-Term Care Ombudsman at (501) 682-2441.
California
California does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
California Advocates for Nursing Home Reform (CANHR), a nonprofit organization, maintains a Nursing Home Guide that provides data gathered from the state Department of Health Services and from questionnaires that it sends directly to facilities. Use the guide to search more than 1,400 nursing homes—by county, city and facility name—for details about citations, deficiencies, complaints, latest inspection dates and general facility information.
CANHR also offers a "How to Choose a Nursing Home" guide that includes a nursing home evaluation checklist to take with you as you visit different facilities.
The California Department of Health Care posts your rights as a resident in a nursing home, including tips on choosing a nursing home. The packet advises you to examine the department’s most recent inspection report of the homes (which are required to post the reports in an easily accessible place.)
For more information about nursing homes in California, contact the California Long-Term Care Ombudsman Program or call the State CRISIS-line number, 1-800-231-4024.
Colorado
Colorado does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The Health Facilities division of Colorado's Department of Public Health and Environment provides searches by city or county. View the list of nursing homes for contact information, Medicaid certification, ownership type and ombudsman's phone number. Select detailed nursing home information for investigative reports, complaints and health surveys. The department can be reached at (303) 692-2035; select option "1," then option "5." It also offers the Colorado Nursing Home Census Bed Report that provides a break-out of the Medicare/Medicaid patients occupying beds and the number of vacant beds at each facility.
For more information about nursing homes in Colorado, contact the Colorado Long-Term Care Ombudsman or call (303) 722-0300 or call toll-free 1-800-288-1376. Find a local long-term care ombudsman or call 1-800-288-1376.
Connecticut
Connecticut does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The Connecticut Licensing Info Center provides an online directory of licensed state nursing facilities that provides such basic information as address, number of beds, whether a home accepts Medicare or Medicaid patients, and whether a facility has a current license. The Department of Public Health also posts Regulatory Action Reports on fines and other disciplinary actions levied against individuals or institutions, including nursing homes, which is updated quarterly.
The Connecticut Long-Term Care Ombudsman can be reached toll-free at 1-866-388-1888, or by contacting the central office at (860) 424-5200. You can also e-mail: ltcop@ct.gov.
Delaware
Delaware does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Department of Health and Social Services offers a list of licensed nursing homes that provides contact information and bed counts. The website also includes phone numbers for consumers who want to check the state's registry of adult abusers or want a copy of a facility's latest annual survey report. The state also provides information on selecting long-term care.
For more information about nursing homes in Delaware, contact the Division of Long Term Care Residents Protection at (302) 577-666. Or contact the Delaware Long-Term Care Ombudsman (call 1-800-223-9074) or find local assistance contacts online.
District of Columbia
The District of Columbia does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the District.
The District's Department of Health offers consumers a nursing home directory and publishes a certified nurse aide abuse list.
For more information about nursing homes in the District of Columbia, contact the District's long-term care ombudsman at (202) 434-2140.
Florida
Florida's Agency for Health Care Administration (AHCA) provides a nursing home guide that ranks the performance of the state's nursing homes. The guide, which allows you to search for nursing homes in Florida by geographic region or by the characteristics of the facilities, ranks facilities based on inspection results, quality of care, quality of life and administrative performance. It also includes the lowest daily charge. Within the search results, click on "Inspection Details for This Facility" to see a list of a facility's citations from the past 30 months.
The agency also provides a nursing home watch list that reveals which facilities in Florida had deficiencies—and if and when these problems were corrected. You can also search for the Gold Seal Awards for the nursing homes that exhibit excellence in care management and quality of life for their patients. The agency's consumer information page also has other helpful links.
For more information about nursing homes in Florida, contact the Florida Long-Term Care Ombudsman or call toll-free 1-888-831-0404.
Georgia
Georgia does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Human Resources' Office of Regulatory Services has an online Facility Location and Information Guide. Go to “Nursing, Personal Care, and Community Living Arrangements” to do a search. In their description of Long-Term Care, the department describes how they differentiate the programs they regulate, such as intermediate care nursing homes and skilled nursing homes.
For more information about nursing homes in Georgia, contact the Georgia Long-Term Care Ombudsman or call toll-free 1-888-454-5826.
Hawaii
Hawaii does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Health’s Executive Office on Aging offers a directory of Medicare skilled nursing/intermediate care facilities as well as other types of non-Medicare facilities.
For more information about nursing homes in Hawaii, contact the Hawaii Long-Term Care Ombudsman or call (808) 586-0100, or call the state Health Department's Office of Health Care Assurance at (808) 586-4080.
Idaho
Idaho does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The Idaho Department of Health & Welfare's website offers a list of survey results since June 2006 that lists complaints or certification surveys grouped by type of facility. More information is available from the Idaho Commission on Aging, which separates its services into six area agencies on aging, offering information on programs like adult protection and ombudsman support.
For more information about nursing homes in Idaho, contact the Idaho Long-Term Care Ombudsman or call (877) 471-2777 toll-free or (208) 334-3833, or email: chart@aging.idaho.gov.
Illinois
The Illinois Department of Public Health offers a comprehensive online guide to state nursing homes that includes tips on how to select a nursing home as well as a searchable directory of long-term care facilities.
The site also delivers quarterly reports of nursing home violations and a list of facilities that had no certification deficiencies in the most recent annual Medicare/Medicaid certification survey.
For more information about nursing homes in Illinois, contact the state Department of Public Health's 24-hour-a-day Nursing Home Hotline at (800) 252-4343, the Department of Aging's Senior Help Line at (800) 252-8966, or the Illinois Long-Term Care Ombudsman at (217) 785-3143 or toll-free at 1-800-252-8966. Find your local ombudsman online.
Indiana
The state's Department of Health's Long Term Care Division provides online report cards for all certified nursing facilities and other health care facilities. Search by city or county for basic contact information, facility details, and performance data. (Get background information on the development of the report cards to help you interpret the results.) A directory of nursing homes can be found online.
For more information on nursing homes in Indiana, contact the state Department of Health's long-term care division at (317) 233-7442 or the state's long-term care ombudsman at (317) 232-7134 or (800) 622-4484 toll-free.
Iowa
The state has a comprehensive online entity search engine that allows you to search by facility name, city or county. It provides contact information and performance data ranging from complaints or mandatory reports of abuse to recognition for the positive things that a facility has done for its residents. The state also offers online report cards that let you access inspection reports and the final findings of complaint investigations.
For more information about nursing homes in Iowa, contact the Iowa Long-Term Care Ombudsman at (515) 725-3333 or toll-free at 1-800-532-3213. Or contact the Department of Inspections and Appeals' Health Facilities Division at (515) 281-4115.
Kansas
Kansas does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The Kansas Department on Aging offers information on state nursing facilities through their searchable directory of health care providers and their frequently asked questions on nursing facilities. The state Licensure, Certification and Evaluation Commission offers information on their licensing and complaints program, including listing facilities with zero deficiencies and those receiving Exemplary Awards.
For more details about nursing homes in Kansas, contact the Kansas Long-Term Care Ombudsman: call (785) 296-3017 or (877) 662-8362 toll-free (Kansas only).
Kentucky
Kentucky does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state offers a long-term care directory. For more information about nursing homes in Kentucky, contact the Kentucky Cabinet for Health and Family Services' Office of Inspector General online or at (502) 564-7963, or the Kentucky Long-Term Care Ombudsman or call (502) 564-5497 or toll-free at 1-800-372-2973.
Louisiana
Louisiana does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state provides a searchable directory of Louisiana nursing homes. Under "Type," choose "Nursing Home." Consumers can also view the survey or inspection history of nursing homes for the last few years through the Nursing Home Compliance History program, which also offers two PowerPoint informational presentations, one created for the first-time visitor and one providing more detailed information about the data on the site.
For more information about nursing homes in Louisiana, contact the Department of Health & Hospitals, Health Standards Section at (225) 342-0138 (select option 8), or the state's long-term care hotline at 1-877-456-1146. Or contact the Louisiana Long-Term Care Ombudsman: call (225) 342-7100 or 1-800-259-4990 toll-free in Louisiana .
Maine
Maine does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state does provide a directory of nursing homes online and you can check out whether a facility is operating under a conditional license as a consequence of survey findings.
For more information about nursing homes in Maine, contact the Maine Long-Term Care Ombudsman or call 1-800-499-0229 or (207) 621-1079 in the Augusta area.
Maryland
The Maryland Health Care Commission's Maryland Nursing Home Guide is a comprehensive resource of facility-specific information, such as performance on an assortment of quality measures, bed counts, resident characteristics and details about deficiencies that were found—if any—during recent state inspections. Search the directory by facility name, ZIP code or county. The guide also provides maps to help you locate the facilities, as well as results of a family satisfaction survey of facilities.
For more information about nursing homes in Maryland, contact the commission at (410) 764-3460. Or contact the Maryland Long-Term Care Ombudsman: call (410) 767-1091 or toll-free (statewide) at 1-800-243-3425, ext. 71091.
Massachusetts
The state provides consumer information on nursing homes, including a tool that lets you search for nursing homes by city or facility name to see scores and any deficiencies and enforcement actions from the last three standard surveys. You also can compare and evaluate nursing homes by their performance in five areas—administration, nursing, resident rights, kitchen/food services and environment. You can also see how each facility compares based on a Nursing Home Satisfaction Survey.
For more information, contact the state Department of Public Health's Division of Health Care Quality at (617) 753-8000, or the Massachusetts Long-Term Care Ombudsman or call (617) 727-7750. To find a local ombudsman, call 1-800-AGE-INFO (1-800-243-4636).
Michigan
Michigan does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Department of Community Health offers a nursing home directory and basic consumer information on such facilities. Search the directory by facility name, city, county or ZIP code—or by using the site's clickable map. The search results will provide contact information for each facility, as well as basic details such as bed capacity and types of care.
For more information about nursing homes in Michigan, contact the Department's Health Care Facilities and Programs' quality improvement nurses at (517) 241-2626 or the Michigan Long-Term Care Ombudsman or call the statewide toll-free number at 1-866-485-9393.
Minnesota
Minnesota does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state maintains a Nursing Home Report Card, allowing visitors to see how Minnesota facilities scored on seven quality measures. It also keeps a Health Care Facility and Provider Database that you can use to locate nursing homes in Minnesota by county, city or facility name. The search results provide contact information and bed capacity for each facility. You can also check inspection and deficient reports, and occupancy rates.
For more information about nursing homes in Minnesota, contact the Minnesota Long-Term Care Ombudsman: call (651) 431-2556 or call toll-free at 1-800-657-3591. Or call the Department of Health's Licensing and Certification Program at (651) 201-4101.
Mississippi
Mississippi does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state offers a Health Facilities Directory (note: PDF file) to identify local nursing homes. The document includes contact information and bed capacity for each facility.
For further information, contact the state Department of Health's Health Facilities Licensure and Certification office at (601) 364-1100, or the Mississippi Long-Term Care Ombudsman: call (601) 359-4929 or toll-free at 1-800-948-3090.
Missouri
Missouri does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Department of Health and Senior Services website provides an overview of the nursing home inspection process. The site also offers a nursing home locator with detailed information about inspections, complaints, number of beds, and facility operators, and a guide to selecting a nursing home in Missouri.
For more information about nursing homes in Missouri, contact the Missouri Long-Term Care Ombudsman: call (573) 526-0727 or (800) 309-3282 toll-free. Or e-mail LTCOmbudsman@dhss.mo.gov, or call the Department of Health and Senior Services at (573) 751-6400.
Montana
Montana does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Public Health & Human Services' Senior & Long Term Care Division offers a directory of long-term care facilities (note: PDF file) which includes a thumbnail sketch of each state’s nursing homes.
For more information about nursing homes in Montana, contact the Montana Long-Term Care Ombudsman or call 1-800-332-2272.
Nebraska
Nebraska does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state offers a printable roster of long-term care facilities (note: PDF file), which contains facility information such as bed capacity, ownership and names of key staff members.
For more information about nursing homes in Nebraska, contact the Nebraska Long-Term Care Ombudsman: call (402) 471-2307 or 1-800-942-7830 (toll-free, Nebraska only), or e-mail to LTCOmbudsman@hhss.ne.gov.
Nevada
Nevada does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state also offers a health facilities locator, which allows you to search for facilities by name, location or type of facility.
For more information about nursing homes in Nevada, contact the Nevada Long-Term Care Ombudsman or call (775) 688-2964.
New Hampshire
New Hampshire does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state offers a licensed health care facility directory that provides facility names, contact information, number of licensed beds and name of administrator. See which nursing homes in the state have been awarded the Quality of Life Award.
For more information about nursing homes in New Hampshire, contact the New Hampshire Long-Term Care Ombudsman: call (603) 271-4375 or 1-800-442-5640 toll-free.
New Jersey
The state maintains a very detailed Nursing Home Report Card database and a facility search tool. Search for nursing homes by facility name, county or city. With both tools, your search results will provide basic information about each facility, as well as its "report card" scores in categories including administration, nursing, resident rights, food and environment. The facility search tool also quickly brings up a facility’s inspection report results and any enforcement actions taken.
For more information about nursing homes in New Jersey, contact the New Jersey Long-Term Care Ombudsman or call the 24-hour toll-free hotline at 1-877-582-6995. For more information call (609) 943-4023.
New Mexico
New Mexico does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Health provides a facilities locator that lets you search by facility name, city or county for basic information on nursing homes in the state. The site also offers state survey inspection reports for each facility.
For more information about nursing homes in New Mexico, contact the New Mexico Long-Term Care Ombudsman or call (505) 476-4790, call or toll-free at (866) 451-2901 to connect with a long-term care ombudsman in your area, or call the state Department of Health's Health Facility Licensing and Certification Bureau at (505) 476-9025.
New York
The state maintains a Nursing Home Information site that provides detailed information about nursing homes throughout the state. Click on an interactive county map to generate a list of nursing homes in that area. The list includes contact information and bed capacity at each facility and links to facility quality characteristics, survey summary reports, complaint summary reports and enforcement summary reports.
For more information about nursing homes in New York, contact the New York Long-Term Care Ombudsman or call the Senior Citizens Hot Line at 1-800-342-9871. If calling from outside New York State, call (518) 474-7329.
North Carolina
North Carolina does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state provides lists of nursing homes online—a listing by county and an alphabetical directory, both of which are PDF files. The lists contain basic contact information for each nursing home. The state also provides information about fines and penalties imposed and survey results by facility. The state’s Division of Health Service Regulation offers a link to citizens' information about nursing homes and other facilities.
For more information about nursing homes in North Carolina, contact the North Carolina Long-Term Care Ombudsman or call (919) 733-8395, ext 227. Or e-mail the ombudsman at sharon.wilder@ncmail.net.
North Dakota
North Dakota does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Health provides a directory of nursing homes in the state (note: PDF file), listing addresses, contact information, number of licensed beds and other basic details. The state has provided an online search for facility by county tool.
For more information about nursing homes in North Dakota, contact the North Dakota Long-Term Care Ombudsman or call the Senior Info-Line at (800) 451-8693.
Ohio
The state offers comprehensive nursing home report cards through its online Long-Term Care Consumer Guide, which includes inspection reports, facility details, and a new family satisfaction score report that is located under the link for "more survey question comparisons."
To access nursing home inspection results, which are updated weekly, click on the Long-Term Care Consumer Guide—Nursing Homes to search for the facility name and look for the latest nursing home inspection. The results reveal basic contact information, as well as the date of a nursing home's last inspection, the number of citations it received, and how it fared in comparison to other nursing homes in the state.
For more information about nursing homes in Ohio, contact the Ohio Long-Term Care Ombudsman or call 1-800-282-1206 or (614) 644-7922. Or contact your regional long-term care ombudsman.
Oklahoma
Oklahoma does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state does offer a Directory of Oklahoma Licensed Long Term Care Facilities sorted by county and alphabetically. Click on the links labeled "Nursing Homes."
For additional information about nursing homes in Oklahoma, contact the Oklahoma Long-Term Care Ombudsman or call (405) 521-6734 or the Senior Info-Line at (800) 211-2116 (in-state calls only). Or e-mail Esther.Houser@OKDHS.org.
Oregon
Oregon does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
For more information about nursing homes in Oregon, contact the Oregon Long-Term Care Ombudsman or call 1-800-522-2602 or (503) 378-6533 with complaints or concerns.
Pennsylvania
The state's Long Term Care Gateway provides links to useful information for consumers.
The Nursing Care Facility Locator is a directory of nursing homes searchable by various criteria or by clicking on a map. In addition to basic contact information, number of beds and the average number of nursing hours per resident per day, it provides summaries of patient care and building safety surveys, including the date of a facility's last inspection and its "plan of correction" for any deficiencies cited.
On individual listings, click the "View Additional Services" link for more details—such as whether the nursing home allows pet visits, if there is a barbershop or salon on the premises, and whether residents can participate in religious services at the facility.
For comprehensive information on other aspects of nursing home care, check out the state Department of Health's Nursing Home Care page, which has links to various resources, including the Nursing Home Inspection site, which provides a number to call for information about a particular site, and the yearly number of state-enforced actions against nursing homes in Pennsylvania. Or call the toll-free Long Term Care Helpline at 1-866-286-3636.
For more information about nursing homes in Pennsylvania, call the Pennsylvania Long-Term Care Ombudsman or call (717) 783-8975. Or contact your local ombudsman.
Rhode Island
The state's Nursing Home Information for Consumers website provides some helpful information on different aspects of nursing homes, including a Survey Performance Tool for Rhode Island Nursing Homes (note: PDF file). The tool lists nursing homes alphabetically and indicates their survey scores in administration, nursing, resident rights, food service and environment. (Note: The list does not provide specific contact information for nursing homes.) The website also offers the Family and Resident Satisfaction with Nursing Home Care In Rhode Island report, which rates individual nursing homes on the satisfaction of both the residents and their families on administration, admissions, social services, activities, choice, direct care, professional nursing care, therapy, meals and dining, laundry, resident environment, nursing home environment and overall satisfaction.
The state also offers clinical measures for nursing homes in Rhode Island, which gives the percent of residents with various conditions in each nursing home and the rating the home receives for dealing with those conditions, such as "depressed or anxious" or "moderate to severe pain."
For additional information about nursing homes in Rhode Island, contact the state's long-term care ombudsman at (401) 785-3340, or the state Department of Health's Office of Facilities Regulation at (401) 222-2566.
South Carolina
South Carolina does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
For more information about nursing homes in South Carolina, contact the South Carolina Long Term Care Ombudsman or call (803) 734-9898. Or call the Lt. Governor’s Office on Aging toll-free at 1-800-868-9095 or (803) 734-9900.
South Dakota
South Dakota does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state provides an online directory of nursing homes, where you can select "nursing facility" under license type and it will provide a list of nursing homes with contact information.
For more information about nursing homes in South Dakota, contact your local Adult Services and Aging office, or the South Dakota Long-Term Care Ombudsman or call toll-free 1-866-854-5465 or (605) 773-3656.
Tennessee
Tennessee does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state provides a licensed health care facilities directory, where you can search for nursing homes by county. Included is contact information, number of beds at each facility and the date it was last surveyed.
For more information about nursing homes in Tennessee, contact the Tennessee Long-Term Care Ombudsman or call (615) 741-2056, ext. 122, or toll-free at 1-877-236-0013, or e-mail jerry.blasingame@state.tn.us. Or contact your district ombudsman.
Texas
The state maintains a detailed website that offers a Long Term Quality Reporting System, which includes a search for free-standing nursing homes that lets you search by county, city, ZIP code or area code. Click on a facility's name for information about ownership, bed count, overall rating, quality indicator scores, performance during recent inspections, and past regulatory compliance. To get a copy of the most recent inspection reports on a nursing home, call the Department of Aging and Disability Services at 1-800-458-9858.
The attorney general provides information on selecting a nursing home, including what to ask and residents' rights.
For more information about nursing homes in Texas, contact the Texas Long-Term Care Ombudsman or call (512) 438-4356 or toll-free at 1-800-252-2412.
Utah
The state website has a section for seniors that includes information on housing and living arrangements, health and transportation, and provides several resources. Also online, the Department of Health's Certified Facility Report reveals facility histories—including inspections, deficiencies and corrections.
For more information about nursing homes in Utah, contact the Utah Long Term Care Ombudsman or call (801) 538-3910 or email kfbailey@utah.gov.
Vermont
The state's Department of Disabilities, Aging and Independent Living website has a Nursing Home Information section that allows you to check on survey results, facility rates, services, staffing ratios and other information. Pull up the list of Vermont nursing homes by facility name or by county, and you can find information about quality of care surveys, complaints and direct care hours by facility. Also available are a Guide to Choosing a Nursing Home and a nursing home evaluation checklist.
In addition, consumers can review the results of the Nursing Home Resident Satisfaction Survey, which provides information specific to the facility. The results for each facility reveal how it stacks up against the state average in categories such as dining, maintenance, nurses, activities and more. To receive a copy of a state survey of a facility, or file a complaint, contact the state’s Division of Licensing and Protection at (802) 241-2345 or toll-free at 1-800-564-1612.
For more information about nursing homes in Vermont, contact the Vermont Long Term Care Ombudsman toll-free at 1-800-747-5022 or at (802) 863-5620.
Virginia
Virginia does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Department of Health, Office of Licensure and Certification's Long Term Care Directory (note: PDF document) provides a list of licensed nursing homes in Virginia with contact information.
Virginia Health Information (VHI) provides two free health provider directories: Finding a Long-Term Care Provider, which allows searches by region or city, and Nursing Facilities, which organizes nursing homes by region. Both directories provide an address, room rate and other basic information for each provider. VHI also has a comprehensive long-term care consumer guide.
For more information about nursing homes in Virginia, contact the Virginia Long-Term Care Ombudsman or call (804) 565-1600 or e-mail gshirley@thev4a.org. Alternatively, find your local ombudsman.
Washington
Washington does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Aging and Disability Services Administration offers some services on its website, including a Directory of Nursing Homes, sortable by facility name, county, city or ZIP code.
For more information about nursing homes in Washington, contact the Washington Long-Term Care Ombudsman or call 1-800-562-6028 or contact your regional ombudsman. Call 1-800-562-6078 to report or express concern about abuse or neglect in any nursing home, adult family home or boarding home in the state.
West Virginia
West Virginia does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state Office of Health Facility Licensure and Certification provides Health Care Facility Lookup Lists that allow you to search for nursing homes by facility name, type, city, county or ZIP code.
For more information about nursing homes in West Virginia, contact the West Virginia Long-Term Care Ombudsman: call (304) 558-3317 or e-mail info@boss.state.wv.us. To find a local ombudsman, call 1-800-834-0598. Or call the Department of Health's Health Facility Licensure and Certification office at (304) 558-0050.
Wisconsin
Wisconsin does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
The state's Department of Health & Family Services offers a number of consumer resources on the Wisconsin Nursing Homes Web page, including various directories (sorted by facility name, county or city), nursing home state citations, and helpful links to other sources of information.
For additional information on nursing homes in Wisconsin, contact the Wisconsin Long-Term Care Ombudsman or call 1-800-815-0015. Or click here to find your local ombudsman.
Wyoming
Wyoming does not provide its own nursing home report cards online, but you can access this type of information by using Medicare's Nursing Home Compare tool to research Medicare- and Medicaid-certified facilities in the state.
For more information about nursing homes in Wyoming, contact the Wyoming Long-Term Care Ombudsman or call (307) 322-5553. The site lists program information and contact information for regional ombudsman offices.
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