AARP Hearing Center
As CEO of AARP, Jo Ann Jenkins leads the world’s largest non-profit, nonpartisan membership organization, harnessing the power and passion of almost 2,300 staff members, 60,000 volunteers and numerous strategic partners. Since joining the organization in 2010 and heading it since 2014, she has transformed AARP into a leader in social change, dedicated to empowering people to choose how they live as they age. A fearless champion for innovation and impact, Jenkins is often lauded for her ability to create business opportunity and competitive differentiation. She has been described as a visionary and global thought leader, a catalyst for breakthrough results, accelerating progress and contribution while fostering positive relationships.
While AARP has long been recognized for its services, information and advocacy on behalf of people age 50 and over, Jenkins led efforts to redefine AARP’s vision, challenge outdated beliefs and spark new insights that allow people to adapt to the new realities of aging—with relevant solutions to everyday issues such as health, financial resilience, digital and social connectivity, work opportunities and personal fulfillment. Under her leadership, AARP received the Malcolm Baldrige National Quality Award and has been recognized as one of the World’s Most Ethical Companies. Her best-selling book, Disrupt Aging: A Bold New Path to Living Your Best Life at Every Age, has become a signature rallying cry for revolutionizing society’s views on aging by driving a new social consciousness and sparking innovative solutions for all generations. Through her work with the Dementia Discovery Fund, the World Economic Forum, the Organization for Economic Cooperation and Development (OECD) and other International thought leaders, she has significantly expanded AARP’s presence and involvement in international issues confronting an aging world population. In 2021, she broadened AARP’s outreach to underserved communities through the establishment of the Office of Diversity, Equity and Inclusion, and by welcoming Wish of a Lifetime and Older Adults Technology Services as AARP affiliates.
Jo Ann began her career at the Department of Housing and Urban Development, moving on to progressively more responsible leadership positions in the Department of Transportation and Department of Agriculture before serving as Chief Operating Officer of the Library of Congress where, among other things, she led eleven National Book Festivals.