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Ride-Hailing for Caregivers: Get Your Loved One a Lift

UPFRONT/tech

Ride-Hailing for Caregivers

Help for getting loved ones to their destination

Illustration of an older man being picked up by a driver, a hand is holding a phone tracking the ride

RIDE-HAILING SERVICES like Uber and Lyft can help nondrivers get to doctors’ appointments. But arranging a ride for someone else can be difficult. Good news: These services have been working to solve this problem, easing the process for caregivers.

Uber: The company announced an initiative called Uber Caregiver, allowing caregivers to arrange rides for another person and communicate with the driver and passenger through a three-way chat. In some cases, users also can pay with a flex card from a Medicare Advantage plan.

Lyft: This service offers Lyft Concierge, through which health care providers and other businesses can request, schedule and pay for rides on behalf of patients. Lyft also provides free or discounted rides through 211, a referral and information line that connects to local health and human services resources. —Rob Pegoraro

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