I felt really bad for those kids, and about others in their situation. It’s hard enough losing your home without having to figure out how to hang on to your stuff and get it to the next place. The following day, I put an ad on Craigslist offering to move New Yorkers out of domestic-violence shelters for free, and I made flyers and took those around to the local shelters. People on Craigslist posted that it must be a scam, so I didn’t get any calls that way, but slowly I started getting calls from the shelters. I’d park my van around the corner because men aren’t allowed at domestic-violence shelters, and the women came to me. Eventually I started moving all sorts of people out of shelters, and then doing regular moves for pay. Within three years, I was having to take days off from my TSA job to meet demand, so I resigned.