“The main difference lies in the type of encryption used,” says Katherine Lam-Bellacero, curriculum manager for Senior Planet From AARP, who developed the training on using digital vaults. Digital vaults use a security feature called “zero-knowledge encryption,” which means that even the service provider can’t read the documents. The platforms typically also have multifactor authentication or, sometimes, facial or fingerprint recognition to verify the identity of anyone accessing the documents. So if a family member or attorney needs to download something, you can give them access to only that document—and be assured they’re the one who retrieves it.