Yes, this is a new step put in place by the Social Security Administration to make their website more secure. To sign up for Medicare, or to use other services like checking your earnings or applying for retirement benefits, you now need to create a my Social Security account using ID.me or Login.gov, which are services that help verify your identity. If you created a my Social Security account on or after September 18, 2021, you don’t need to do anything. If your account was created before then, you’ll need to make a new one. Not everyone wants to do this, so you can still call Social Security at 800-772-1213 (TTY 800-325-0778), Monday through Friday, from 8 a.m. to 7 p.m., to schedule a video or in-person appointment to enroll in Medicare. Be sure to call at least three months before you want your Medicare to begin, as it may take several weeks to get an appointment.