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AARP The Magazine, January 20, 2010
Question: I recently went on a job interview and spoke to three managers. I probably should have written down their names, but I was afraid of seeming rude. When it came time to write the thank-you note, I didn't have the names of two of the managers. Should I ask the human resources manager for their names?
Answer: Job interviews can be nerve-racking, so don't berate yourself too much. You're not the first person to leave an interview without getting all the facts straight. Remember, it's perfectly fine to ask a manager to restate his or her name during the meeting. You can say, "I'm sorry, your name again?" (Always have a pen and paper with you to jot down the information.) You can also ask an interviewer for his or her business card.
In your case, I recommend calling or e-mailing the HR manager to ask for the names. Be sure to get the correct spelling as well as e-mail and snail mail addresses of each manager who took part in the interview. An e-mail is an immediate way to express your gratitude and reinforce your qualifications, while a short handwritten note sent as soon as possible will once again remind the hiring managers why you'd be an asset to the company.
Sending each person who interviewed you an e-mail and a handwritten thank-you note may take a little extra time, but it will help you stand out from other candidates. Overkill? Not in this job market.
Got a tricky etiquette dilemma? Send your questions to Peggy Post
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