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How to Be a Caregiver for Someone with Multiple Sclerosis

The disease is unpredictable. Being prepared will help you manage


two people in a room with one holding a dog
SeaJaye Sillasen who was diagnosed with MS in 1972 and her partner Robin Paquet at their home near Denver, Colorado.
Matt Nager

For SeaJaye Sillasen, 75, of Lakewood, Colorado, her multiple sclerosis (MS) — a progressive disease of the central nervous system — has advanced slowly since her diagnosis more than 50 years ago. “I’m very fortunate,” she says. When she and her partner of 35 years, Robin Paquet, 67, first met, Sillasen “didn’t have any noticeable symptoms,” says Paquet. Leg weakness, the most troubling symptom, didn’t appear until 2009. That’s when Sillasen began using a walking stick, then a walker, and, for the past six years, a wheelchair at home and a scooter to maneuver in public. Sillasen and Paquet, former owners of residential facilities for developmentally disabled adults, are now retired.

For Jeanne Caputo of Los Angeles, the disease progressed rapidly. Caputo, a screenwriter, was diagnosed in 1997 on her 37th birthday. Within three years, she was a quadriplegic and eventually moved to a skilled nursing facility, where her husband Jon Strum, 70, visited her every day. Caputo died in 2020.

“She had a particularly vicious case of MS; it is not the norm,” says Strum, who quit his job as a marketing executive to care for his wife and now hosts a weekly podcast called Real Talk MS.

Strum and Paquet refer to themselves as care partners, a term many in the MS community prefer to caregiver. It recognizes that both people contribute to and benefit from the relationship, says clinical psychologist Rosalind Kalb, the lead senior programs consultant for Can Do MS, a national nonprofit that provides education, resources, and support.

Nearly 1 million people in the United States may be living with MS, researchers estimate, with women outnumbering men by as much as 3 to 1. If you are helping with the care of someone with MS, here are six steps experts recommend you take.

Learn about MS

Learning about the disease can help you navigate its unpredictable nature, communicate with the medical team and prevent mistakes, as Strum and Caputo learned early on. “We decided she could relax in a nice, warm bath,” he says. He returned a few minutes later to lift his wife out of the tub. “To say she was limp would not fully describe it.” Neither realized that heat worsens symptoms for many with MS.

two people posing for a picture
Jon Strum and Jeanne Caputo
COURTESY STRUM

MS occurs when the body’s immune system mistakenly attacks myelin, the protective coating on nerve fibers that carry communication signals between nerve cells. A doctor can see the damage to myelin on an MRI (magnetic resonance imaging) of the brain and spinal cord as scar-like lesions. MS also damages the nerve fibers and nerve cells.

Symptoms usually begin between the ages of 20 and 40, and often include:

  • Vision problems
  • Muscle weakness and stiffness, often in the arms and legs
  • Tingling, numbness or pain in the arms, legs, trunk or face
  • Clumsiness
  • Bladder control problems
  • Dizziness

MS may also cause:

  • Mental or physical fatigue
  • Mood changes such as depression or difficulty controlling emotions
  • Cognitive changes or memory difficulties

A small number of people with MS will have mild symptoms throughout their lives, but most will experience worsening symptoms over time. Often, symptoms come and go; approximately 85 percent of people with MS are initially diagnosed with what’s called relapsing-remitting disease.

While there is no cure, treatments are available. To shorten a relapse, neurologists usually recommend a short course of high-dose corticosteroids that lessen inflammation. To reduce the number of relapses and delay disease progression, neurologists may suggest ongoing treatment with one of more than 20 available medications, either oral, injected or infused.

Turn to reliable resources

To learn about MS, you’ll want to tap reliable resources like Can Do MS or MS Care Partner Connection, a website with curated information from select organizations. In addition to disease basics, topics include navigating the health care system, caring for yourself, understanding government programs, preserving your relationship and planning your financial future. Pasquet and Strum are on its advisory board.

Perhaps the first stop for many caregivers will be the National Multiple Sclerosis Society, the Multiple Sclerosis Foundation and the Multiple Sclerosis Association of America. They provide direct services, support and education, and you can call to speak with an MS navigator for guidance. 

At the National Multiple Sclerosis Society, the same navigator stays with you throughout your journey. “You can call them back, and they know your situation,” says Heather Svenson, senior manager of programs and support services at the Society.

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Svenson also recommends caregivers call 211 to connect to local community resource specialists from United Way, a global nonprofit.

If you prefer books, Kalb is a co-author of Multiple Sclerosis for Dummies and Navigating Life with Multiple Sclerosis from the Academy of Neurology.

Prepare for unique challenges

Many symptoms, like tingling in the limbs and bladder control problems, may not be visible. “Somebody could look at someone with MS and say, ‘There’s nothing wrong with them,’ because they look fine,” says Svenson, The society even has a brochure titled, But You Look So Good!

Other symptoms, like depression, cognitive changes and fatigue can easily be missed or misinterpreted. You may mistakenly think your spouse, sibling, or child with MS doesn’t care about you, share mutual interests anymore, or is being lazy, says Kalb.

The relapsing and remitting nature of the disease presents its own challenges.

 An MS patient can wake up to discover they can no longer see or feel their legs or to intense pain, “and these are just a few of the dozens of potential symptoms that may appear or worsen without warning,” says Strum. “The patient's care partner is tasked with calming the patient, contacting their health care provider, or even transporting the patient to a hospital's emergency room for assessment and treatment, all while trying to absorb the emotional impact of this sudden change in their loved one's status.” 

Be a medical advocate

Strum participated in all his wife’s medical appointments. “Caregivers can add a tremendous amount of value,” he says. When a doctor asked Caputo how she was feeling, her answer often reflected the past few days, while he could add information about the past few months. “Because I was in the room, I could say, ‘Yes, the last couple weeks have been great.... But do you remember when all of a sudden your vision went wonky? Do you remember when I walked into the room and you didn't know who I was for a minute?’” That larger view gives the doctor a better understanding of what the patient may be experiencing.

Svenson explains that “If you don’t give the correct information to the doctor, they may give you some medication that might not be appropriate." She also advises caregivers to take notes.

With your partner’s permission, develop a relationship with the medical team, so they understand your needs as well, says Kalb. “When they just assume that this care partner can or will do whatever is recommended, they’re missing some opportunities to help support that care partner, to make sure they know what they’re doing and that they’re able to do it,” Kalb says.

Learn caregiving skills

Depending on your loved one’s experience with the disease, you may need to develop skills to provide hands-on caregiving and the health care team can teach you those. “They may be able to provide some guidance in terms of how to manage a catheter or to attend to cognitive dysfunction or skin care needs,” says Lucille Carriere, a clinical health psychologist at the Cleveland Clinic Lou Ruvo Center for Brain Health in Las Vegas and an expert in caregiving.

You may also be able to find caregiver skills courses through your local area agencies on aging. “They’re not very specific to MS, but a lot of the skills could apply,” says Carriere.

When doing hands-on caregiving, let your partner take the lead, if possible, says Paquet. “It keeps their dignity and their self-esteem,” she says. There are some tasks that Paquet knows Sillasen needs help with, like putting on compression socks or pulling up her pants. But other times, Sillasen determines when she needs assistance.

They have also made adaptations to their house and vehicle to preserve independence, such as lowering the bed to make it easier to get in and out, raising the toilet height so Sillasen can slide on and off and installing a remote-controlled seat in the car that extends out and down to a programmed height so she can transfer herself from the wheelchair.

Take care of yourself

The responsibilities of a caregiver can add up: taking over household chores, doing the cooking, paying the bills and, if necessary, helping your loved one with dressing, bathing and other personal tasks. It’s easy to feel overwhelmed and isolated.

Social support is found to help in “building resiliency in MS care partners,” says Carriere. Many MS organizations can help you find support groups or meetups, most of which are now offered online. Or you may want to consider seeing a mental health therapist familiar with the disease.

Look to your partner as well. “MS has stolen a lot from us, so we try to combine forces and not take it out on each other when things are overwhelming,” says Paquet. “When I get frustrated, I tell SeaJaye, ‘I’m not mad at you. I’m really freaking pissed at MS.’”

It’s also important to not neglect your own friends and hobbies, says Kalb. You can explain to your loved one with MS that you need 15 minutes alone to decompress at the end of the day or to exercise. Consider inviting a neighbor or relative over to keep your loved one company while you hang with a friend.

“You have to be intentional about it,” says Kalb. “If you don’t schedule those things, they’re not going to happen.”  

How to Help a Caregiver

Family caregivers often want help from relatives and friends but may find it difficult to ask. And people who want to help often don’t know what to offer.

Recently, Lucille Carriere, a clinical health psychologist at the Cleveland Clinic Lou Ruvo Center for Brain Health in Las Vegas, worked with a group of family caregivers spanning a variety of neurodegenerative diseases, including MS, dementias and Parkinson’s disease, to create a guide, called Gifting the Caregiver.

“We wanted to present ideas on how family and friends can lend their time, special skills or purchasing power,” says Carriere, the center’s Angie Ruvo Endowed Caregiving Chair. The guide is written for caregivers, who can show it to others or use it as inspiration for their own list of gift ideas.

Here are some of the guide’s suggestions.

Tangible gifts to help a caregiver recharge at home:

  • Home exercise equipment
  • Subscription to online exercise or mind-body classes
  • Subscription to a streaming platform
  • Magazine subscriptions

Tangible gifts to allow a caregiver time away:

  • Room monitoring cameras
  • Wearable medical alerts
  • Adult day care or in-home care gift certificates
  • Car service gift cards

Gifts of time to allow a caregiver time away:

  • Research respite care options and stipends
  • Spend time with the care recipient, for example, calling friends, listening to music, reading aloud or taking a walk.

Gifts of skill:

  • Offer to secure potential hazards in the home
  • Create “IOU” certificates
  • Provide technical assistance with small electronics
  • Perform routine home maintenance
  • Take notes at a medical appointment

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