AARP Hearing Center
Maybe you bought a time-share at a resort a while back and have found you don’t have the time or inclination to use it or are growing tired of paying the rising annual maintenance fee.
Those are valid reasons for wanting to relinquish your time-share, but they also make you a prime target for time-share exit scammers, who promise to help you get out of your contractual obligation but end up stealing your money.
While there isn’t reliable data on the prevalence of time-share exit scams, the Better Business Bureau (BBB) and others involved in helping victims of such fraud consider it a serious problem.
“I get three to four calls per week from folks that have been scammed by fraudulent time-share exit companies,” says Andrew Connor, an attorney based in Mount Pleasant, South Carolina, who often represents time-share owners. The problem, he notes, is that once time-share owners have given money to scammers, it’s basically impossible to get it back; criminals will often immediately transfer their ill-gotten assets overseas.
Consumer advocates and the time-share industry itself say there’s no need to deal with these companies, because there are safe ways to exit a time-share. Here’s how the scams work, and some tips on how to avoid them.
How time-share exit scams work
Even if you haven’t thought about selling your time-share, it’s not difficult for scammers to find you, by searching through real estate records, in order to convince you to do so. They also scour online platforms for ads posted by people who are trying to sell their shares.
Once they contact you, time-share exit scammers resort to an array of unsavory tactics, according to Josh Planos, a BBB spokesperson. “The BBB has heard from consumers who were manipulated using high-pressure sales tactics, forced to sign up for credit cards to pay off balances or were held for many hours and forced to watch absurd presentations that cited inaccurate laws as a scare tactic,” he says.
Some shady companies market themselves as consultants, offering to advise people who own time-shares on how to get out of their contracts and even offering to do some of the work on their behalf.