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Training and Reskilling Practices of Healthcare Organizations

Finding skilled employees and retaining those already on staff are of critical importance to healthcare employers. To better understand the extent to which healthcare organizations use training and reskilling programs to help recruit and retain older workers beyond the traditional retirement age, this survey was conducted by an AARP-led taskforce composed of the American Society for Healthcare Human Resources Administration (ASHHRA) and other representatives from the healthcare industry.

Although the majority of respondents report that training their current workforce and reskilling (defined as “providing access to formal courses or programs of study that lead specifically to new certification”) are important to their organizations, these are considered less important than finding and retaining skilled employees.

Among the types of training reported being offered to employees are:

  • Training to keep job-related skills up to date (98%)
  • Tuition reimbursement (94%)
  • Retraining “to equip employees with the skills needed to transition into a different type of job” (63%)
  • Reskilling (53%)

The majority of respondents considered these four to be "very effective" or "somewhat effective" in their efforts to recruit and/or retain older workers:

  • Tuition reimbursement (80%)
  • Training to keep skills up to date (80%)
  • Retraining for different job (69%)
  • Reskilling (66%)

The survey of 256 ASHHRA members was administered via the Internet during January and February 2006. For more information about the survey, please contact the report's co-author, S. Kathi Brown of AARP Knowledge Management/ Strategic Issues Research, at (202) 434-6296. (28 pages)