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How can I get a copy of my Social Security award letter?


An award letter (also known as an award notice) is what the Social Security Administration (SSA) sends out to inform an individual that a claim for benefits has been approved. Though award letters go out for any type of benefit application, the term is most commonly associated with disability claims.  

How Do I Get My Social Security Award Letter?

If you need to replace your original award letter, you can request a copy by calling Social Security at 800-772-1213 or visiting your local SSA office. Local offices fully reopened in April 2022 after being closed to walk-in traffic for more than two years due to the COVID-19 pandemic, but Social Security recommends calling in advance and scheduling an appointment to avoid long waits.

If a copy is not available, Social Security can provide you with an official letter with the information you need.

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An award letter is not the same thing as a benefit verification letter (also called a proof of award letter, among other things). A benefit verification letter is a statement from Social Security that spells out the benefits you are receiving and can be used as evidence of income — for instance, if you are applying for a loan. Unlike an award letter, a benefit verification letter can be obtained instantly online if you have a My Social Security account.

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