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2011 Best Employers

DentaQuest

This insurance company offers on-site eldercare for employees' family members

Winning Years: 2011, 2009, 2004
Industry: Insurance
Location: Charlestown, Mass.
Website: www.dentaquest.com

DentaQuest offers numerous dependent care benefits to its employees including on-site child care for children and grandchildren of employees, and on-site eldercare, as well as referral services and back-up care to assist with child care, grandchild care and eldercare. DentaQuest also offers employees a dependent care flexible spending program to assist in covering child care and eldercare expenses and a long-term care benefit is offered to employees and certain family members.

See also: How the 2011 Best Employers winners were selected.

Additional Policies and Practices:

Recruiting: DentaQuest partners with Operation A.B.L.E., which is an organization that promotes employment and training opportunities for mature workers.
 
Workplace Culture / Continued Opportunities: Employees working 5 or more hours a week are offered the following learning and development programs: in-house classroom training, online training and certification classes. Employees working 30 or more hours per week are eligible for a tuition reimbursement benefit. In addition, all employees are offered free classes at local learning institutions that provide Microsoft Office training and other technical course training.

Long-service anniversaries are celebrated with announcements, parties, awards and gifts.

Recent benefit enhancements made after feedback from employee opinion surveys include increasing employer 401(k) match, offering full vesting upon hire, and adding long-term care insurance as a benefit.

Employees have opportunities to gain new experiences by working on temporary assignments in other departments and on team projects.

Ergonomic assessments are conducted for every new employee. Special equipment such as a TTY phone is purchased for employees with audio impairment and interpreter services are provided if needed. Part-time work schedules are implemented for those needing a slow transition back to work after recovering from illness or injury.

Next: Onsite caregiving, plus a phased retirement program. >>

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