The average age of DB employees has already increased from 41.5 at the end of 2000 to 45.9 at the end of 2010, with DB Services employees at an average age of 46.8 years being even older and ZusatzServices topping the line with 53.4 years.
As most of ZusatzServices' employees experience physical health difficulties, special ergonomic chairs as well as height-adjustable working tables have been procured for them.
Acknowledging that having work is crucial for mental health especially for aging employees, both DB Services and ZusatzServices play a particular role in supporting the well-being of its workforce. DB Services offers specialist counseling for such employees involved in the cleaning up of fatal accidents involving humans, a program previously available only to train drivers. While physical health already makes employees feel safer and more self-confident, a dedicated full-time employee at ZusatzServices is supporting the team on-site through ongoing individual as well as group counseling sessions.
Diversity Promotion: DB Services and ZusatzServices put special emphasis on the promotion of workforce diversity. With individuals from a wide array of professional fields – from engineers to train drivers, from shunters to construction workers, from office clerks to service personnel – its goal is to foster a workforce with a fair and nondiscriminatory gender composition, with unbiased representation of ethnic groups, neutral to faith, providing meaningful opportunities for physically and mentally challenged employees.
In 2010, 27% of all DB Services employees either hold a foreign passport and/or are born abroad, with the comparative figure for Germany being at 15%. Those individuals are being promoted at a higher percentage than their German peers. DB Services offers regular language courses that are adjusted to the special needs of the workplace, and are closely discussed with our works council who often share a migration background themselves. With its award-winning contributions to the DB-program "Bahn-apprentices against hate and violence", DB Services actively promotes "diversity" and stands up against any kind of discrimination. Faith The State as well as DB Services' policies guarantee freedom of belief.
8.5% of DB Service's employees are physically or mentally disabled. This is nearly three times the German average.
Recruitment: DB Services shows social responsibility through special recruitment programs. In order to guarantee high efficiency, DB Services pursues the aim of a high diversity in age.
In one program, long-term unemployed in their fifties have been retrained to become Industry Technicians. All seven participants have been subsequently offered permanent jobs with DB Services.
DB Service's recruiting strategy aims to attract employees of higher age by providing meaningful professional development opportunities. DB Services Academy is a specialized training institution of DB Services for older employees, aiming for job placement of "long-term unemployed" individuals. After six weeks of intensive training (theory and practice) in a "camp-style" location, providing housing and full board, the best graduates are being granted a job at DB Services. The first group of participants had an average age of about 53.6 years and they were without a job for several years – and graduated with a placement ratio of 100 percent.
In 2010, DB Services hired 983 employees, with 28.5 percent of this group being at an age of 50 years or higher.