Alert
Close

Help hungry seniors. Deliver help and hope before Thanksgiving. Donate

Highlights

Open

Real Possibilities

You and Your Town Contest-You could win an AARP RealPad
Introducing RealPad by AARP

Contests and
Sweeps

$10,000 Winter Escapes Sweepstakes

Beat the cold and cozy up to a chance of winning $10,000! See official rules.

AARP-iPad-ePub-app
AARP Auto Buying Program

PROGRAMS & RESOURCES

Best Employers for Workers Over 50

See the latest winners of this AARP recognition program.

Your Own Business

Information for business owners, entrepreneurs and the self-employed.

Back to Work 50+

Connecting employers and unemployed workers 50+.

Most Popular
ARTICLES

Viewed

5 Great Holiday Jobs for Retirees

Need to earn extra money? Help wanted in gift wrapping, shipping, retail sales and more

2. Call Center Representative

The nitty-gritty: If you're game to spend the entire day speaking on the telephone, this is your gig. You generally have your own workstation outfitted with a headset and computer. The bulk of your work is helping customers find a product, collecting payment information and typing data in the system. Expect to answer simple questions or requests such as finding the status of an order. Be warned: Some customers are lodging complaints, so you'll need to stay cool. Call centers can be cramped and noisy. The work is repetitious and, with brief breaks between calls, even stressful. Long periods spent sitting, typing or looking at a computer screen can make your eyes and muscles ache. Smooth talkers should apply.
The hours: Many call centers are open extended hours or are staffed around the clock. Peak times may not last for a full shift, so you may be slotted for part time or work a split shift.
Median pay: Median hourly wages of customer service representatives range from less than $9.15 to more than $23.24.
Qualifications: Listening and verbal skills are key. For workers who correspond through e-mail, good typing, spelling and grammar skills are essential. Basic to intermediate computer knowledge is vital. You'll likely be given training with background on the company and its products, the most commonly asked questions, and a review of the computer and telephone systems you'll be using. Hint: Companies favor folks who have a pleasant, neutral speaking voice.

Are your gift-wrapping skills the envy of family and friends?>>

Topic Alerts

You can get weekly email alerts on the topics below. Just click “Follow.”

Manage Alerts

Processing

Please wait...

progress bar, please wait

Tell Us WhatYou Think

Please leave your comment below.

Jobs You Might Like

Discounts & Benefits

From companies that meet the high standards of service and quality set by AARP.

UPS Store membership discount aarp benefits

Members save 15% on eligible products/services, 5% on UPS shipping at The UPS Store®.

membership adt

Small business owners save 20% on new installation of any new ADT security system.

Mujer en la parte de afuera de so negocio

Free quotes for members from the AARP® Small Business Insurance Program.

Member Benefits

Renew today! Members receive exclusive member benefits & affect social change.

Rewards for Good

Your Points Balance:

Learn More

Earn points for completing free online activities designed to enrich your life.

Find more ways to earn points

Redeem your points to save on merchandise, travel, and more.

Find more ways to redeem points

Explore Your Learning Possiblities