Store greeters are popular positions in customer service. — Photo by Joshua Kessler
Customer service representatives
Customer service representatives hold more than 2 million jobs, ranking among the largest occupations. Most companies require a high school diploma and will provide job training.
These workers are responsible for responding to customer inquiries and resolving problems, among other duties. Most customer service representatives work by telephone in call centers and often use computers in their work.
Bilingual job seekers are expected to have an advantage.
Expected growth rate: 16 percent.
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