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Guernsey Post Limited

Winner: 2010 AARP International Innovative Employer Award

Guernsey Post Limited
Winning Year: 2010
Industry: Utilities
Location: Guernsey, United Kingdom
Employees: 292; Percentage over 50: 30.4%

Highlights of 2010 Winning Strategies

To accommodate the changing needs of older workers, Guernsey Post redeploys postal delivery workers to indoor positions when their delivery rounds become too physically demanding. Guernsey Post further offers pre-retirement training through an external service, which educates employees on areas such as taxes, pensions, well-being, benefits, managing finances and working beyond retirement. Over the past two years, the organization moreover increased its focus on occupational health promotion and now offers in-house physiotherapy. This particularly benefits older members of the delivery staff, who frequently suffer from musculoskeletal problems.  

Additional policies and practices:

Lifelong Learning and Training: Any form of learning and training are available to all employees at Guernsey Post regardless of age, position or length of service.

In 2007, the training facilities were redeveloped and a dedicated group training room was added, as well as IT training. Learning events are constructed to accommodate postal shifts. Along with formal training sessions, colleagues also learn via colleague briefing sessions and off-site conferences.

For certain specialist areas, experienced colleagues will coach newer employees. Length of service is extensive at Guernsey Post, an average of 11.5 years, so job shadowing is an important aspect of the training process. Guernsey sponsors employees in their quest to gain various professional qualifications.
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