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Northern California Presbyterian Homes & Services

Winner: 2008 AARP Best Employers for Workers Over 50

Industry: Service-Other
Location: San Francisco, Calif.
2008 Rank: 35

Highlights of 2008 Winning Strategies

Northern California Presbyterian Homes & Services employees have access to work/life balance classes on various topics, including managing personal finance, coping with grief and loss, and dealing with difficult people. Forty-four percent of the company’s employees are age 50+.

Additional Policies and Practices:

Recruiting: NCPHS uses placement agencies for older job-seekers to target mature workers and retirees. 

Workplace Culture/Continued Opportunities: NCPHS offers the following learning and development programs to its full- and part-time employees working at least eight hours per week: tuition reimbursement, in-house classroom training, online training, certification classes, and off-site workshops and seminars. During the past 12 months, 68 percent of NCPHS employees have participated in at least one of the training opportunities, with an average of nine hours spent in training.

The company celebrates long-service anniversaries with announcements, parties, awards, and gifts.

Responding to employee feedback, the company implemented the following benefit improvements: amending the pension plan to allow employees over age 65 the option of continuing employment while still accruing benefits (employees are eligible to retire with full retirement benefits as early as age 62, based on their age and years of service) and revising paid-time-off benefits to separate company holidays from vacation or sick time off.

Employees gain experience and develop new skills by working on temporary assignments in other departments and on team projects.

NCPHS accommodates employees with special needs by providing job reassignments.

Benefits/Health: Full-time employees working at least 32 hours per week receive individual and family medical coverage, individual and family prescription-drug coverage, and individual and family vision and dental insurance. The company offers employees flexible-spending accounts to help cover out-of-pocket health care costs.

Benefits/Financial: NCPHS offers a 401(k) plan with an employer match and a defined-benefit plan to its full- and part-time employees. Employees age 50+ can make catch-up contributions to their 401(k) plan. Employees receive financial-planning information from the firm that administers their 401(k) plan and from external financial-planning experts.

The company offers paid time off specifically designated for caregiving, short-term time off without pay, and long-term leaves of absence without pay, to allow for caregiving. Benefit-eligible employees can accrue up to six days of salary continuation to be used for caregiving.

NCPHS offers the following wellness programs to full- and part-time employees: flu shots, health screenings, stress-management training, smoking cessation programs and counseling, and weight loss programs and counseling. Eight percent of NCPHS employees have used at least one of its wellness benefits during the past 12 months. The company offers its full- and part-time employees referral services to help them find care for children and grandchildren, and eldercare.

Benefits/Alternative Work Arrangements: NCPHS offers alternative-work arrangements such as flextime, compressed work schedules, and job-sharing to its full- and part-time employees. Full-time employees are eligible to move to part-time work on a permanent or temporary basis.

Opportunities for Retirees: The company currently has 205 retirees and an employee directly responsible for retiree relations. NCPHS stays connected with its retirees by communicating on a regular basis, by inviting retirees to organization events and celebrations, by providing ongoing access to retirement-planning workshops and information, and by formally acknowledging employees on the occasion of their retirement. NCPHS offers retirees temporary work assignments, consulting and contract work, and part-time work.

Age of Workforce: Forty-four percent of the company’s employees are age 50+. The average tenure of employees age 50+ is 9.6 years.


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