BT has also positively promoted a mental well-being awareness program under the banner of “Open Minds.” The goal of this initiative is to dispel some of the myths associated with mental health and increase overall awareness.
The “Passport” initiative features a document that an employee can complete at his or her own pace and in his or her own style describing any special work or personal circumstances or requirements. This might include whom to contact in an emergency, activities that he or she would prefer not to take part in, possible effects of medications, or simplified procedures for reporting that he or she does not feel able to come into work. This is then shared with the Line Manager, who does not relinquish responsibility for the individual until the Passport has been used to fully brief and hand over to the new manager. This, in turn, makes it easier for the individual to move across the business, without having to keep explaining their circumstances to new supervisors.
Diversity Promotion: BT has developed a number of initiatives to promote diversity in relation to attraction, recruitment, promotion, and training. With respect to age diversity, BT promotes mixed-age teams and initiatives supporting effective work among different age groups. BT has also been looking at the feasibility of drawing on retired workers to cover peaks in activity and has met with an enthusiastic response from many retired employees who would welcome returning for short-term employment. To raise awareness across the business of its approach to age diversity, BT created a campaign called “Age of Change.”
Recruitment: BT’s recruitment procedures are completely age-neutral, seeking to recruit from every age range. BT’s graduate and apprentice schemes no longer include any age limit.
Miscellaneous: BT founded the Employers Forum on Age in 1996 to share best practices and to lobby for social and policy developments that promote age diversity and breakdown stereotypical barriers in the workplace. BT's "Employment Practices" extend beyond employment into retirement.
In addition, the BT Pension Scheme is the largest private-sector pension scheme in the United Kingdom. BT provides a range of services and benefits to these exemployees, including discounts on products and services, access to BT facilities, and financial support for people who fall on hard times via the BT Benevolent Fund.
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