Winning Years: 2009, 2008
Location: Cincinnati, OH
Highlights of 2009 Winning Strategies
TriHealth has shown its commitment to its older workers and retirees with initiatives like the Nursing Strategic Plan and the Seniority Program. The Nursing Strategic Plan has replaced many of the traditional 12-hour nursing shifts with four, six, eight, and 10 hour shifts. The Seniority Program assists older workers and retirees in maintaining healthier, more active lives, through special events, exclusive classes, valuable discounts, educational programs, lectures and classes, social outings, entertainment events and travel opportunities. TriHealth also has a Pharmacy Discount Program which allows employees to purchase prescription drugs at reduced rates. Thirty-six percent of employees are age 50+.
Recruiting: In order to target mature workers, TriHealth utilizes senior placement agencies, direct mailings, and internal career fairs. In an effort to directly market employment opportunities to older adults, TriHealth has targeted local and regional civic and professional organizations with senior membership or interest in senior issues.
Workplace Culture/Continued Opportunities: TriHealth offers its full- and part- time employees a number of learning and development opportunities including tuition reimbursement, scholarship and educational loan opportunities, in-house classroom trainings, on-line trainings, and certification classes. Employees must work a minimum of one hour per week to be eligible for in-house and on-line classes while all other learning and development opportunities require 16 hours of work per week. In 2008, 96 percent of employees took part in at least one development opportunity with an average training time of 16 hours. Based on the results of the biannual Employee Opinion Survey, TriHealth has bolstered its alternative work arrangements policy, improved its Strategic Nursing Plan, implemented a senior care referral program and created a Pharmacy Discount Program. The Strategic Nursing Plan can be helpful for older workers as it replaced many of the traditional 12-hour nursing shifts with four, six, eight and 10 hour shifts. TriHealth celebrates long-service anniversaries with announcements, parties, luncheons, awards and at the annual Service Awards Banquet. Employees receive a personalized gift at five years of service and every five years thereafter; following 20 years employees are individually recognized during the Service Awards Banquet. Employees can expand their personal and professional development through continued education and training with the School at Work Program, through temporary assignments in other departments, team projects, and by taking part in the formalized job rotation program.
Benefits/Health: Full- and part-time employees working at least 16 hours per week are eligible for individual and family medical, prescription drug, vision, dental, and long-term disability coverage. TriHealth offers both health savings accounts (HSA) and flexible spending accounts (FSA).
Benefits/Financial: TriHealth offers its full- and part-time employees working at least 16 hours per week both a cash balance or other hybrid plan and a defined benefit 403(b) retirement plan. Employees can also invest in lifecycle funds that automatically reallocate assets based on the employee’s age or proximity to retirement. Financial planning is offered by members of TriHealth staff, by staff from the financial services firm that offers the plan, and from employees at the on-site Credit Unions. TriHealth also offers its employees a number of financial workshops to enhance their fiscal literacy. Wellness benefits offered to all employees include flu shots, health screenings, health risk appraisals, smoking cessation programs, discounts at local health clubs, exercise and weight loss programs, and stress management trainings. Employees looking to improve their health have access to on-site certified health coaches, exercise physiologists, licensed social workers, behavioral health specialists, nutrition experts, health educators, personal trainers, and registered dieticians. Sixty-six percent of TriHealth’s employees took part in at least one of the wellness benefits offered.
Benefits/Alternative Work Arrangements: Employees working at least one hour per week can access on-site child care, referral services for child/grandchild and elder care and backup child- an eldercare. All employees have access to the following alternative work arrangements: flex time, compressed work schedules, job sharing, and telecommuting. Full-time employees are eligible to move to part-time work on a permanent or temporary basis.
Opportunities for Retirees: TriHealth currently has 1,348 retirees and communication with these retirees is managed by an employee who is directly responsible for retiree relations. TriHealth maintains relationships with its retirees through a quarterly newsletter, invitations to events and celebrations, ongoing access to retirement information and planning workshops, and through formally acknowledging employees on the occasion of their retirement. Also offered to older workers and retirees is the Seniority Program, which helps members over 50 maintain healthier, more active lives through special events, exclusive classes, valuable discounts, educational programs, lectures and classes, social outings, entertainment events, and travel opportunities. Retirees are also eligible for temporary work assignments, consult/contract work, telecommuting, and both full- and part-time reemployment.
Age of Workforce: Thirty-six percent of TriHealth employees are 50+, with an average tenure of 16.5 years.