Redeeming Frequent-Flier Miles

Q: Peter, my husband and I are planning to take a trip to Thailand in December 2009.  We are Continental OnePass frequent fliers. We are aware that Continental is currently in the process of changing its partnership from Skyteam to the Star Alliance. Although both of us have the requisite miles required for booking a business-class upgrade (which is how we prefer to fly on such a long trip), the current Skyteam partners seemingly cannot find a single seat for any of the dates we want to fly. We have called all the different airlines repeatedly over the last month and tried various dates and routings, all to no avail. By the way, we are Platinum Elite OnePass members with over 500,000 miles in our account, which you’d think would count for something. … Back to Article