6. "You can't fit a 10-pound bologna in a 5-pound bag. Let me gate-check that for you."
It never fails: Someone's always trying to slip a little more luggage onto the plane.

7. "What was it like being raised by wolves?"
Pam says her parents always taught her to make requests with a "please" and respond with a "thank you." But for some reason, too many passengers seem to check their manners at the gate.

8. "Compassion goes a long way."
All too often, a childless passenger ends up seated next to a parent with an upset, fidgety baby on a fully booked airplane. When Pam hears, "Can't somebody shut that kid up?" she often wants to hand the child to the complainer and relocate the parent to first class with a tray full of drinks.

9. "So you're mad because someone's asked you to do your job?"
Pam admits that sometimes it's her fellow flight attendants who frustrate her, returning in a huff to the galley to complain about having to serve someone yet another Coke.

10. "I'll be right back."
OK, this one is really spoken out loud. But Pam says this is a flight attendant code phrase for something a little more, let's say, expressive — usually in response to an overly demanding, absurd or downright rude passenger request.

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