“I was constantly training these kids—and you miss things when you’re training a new controller,” he says. “Nuances will get past you. You’re trying to concentrate on what the trainee is doing and on what you’re doing,” he adds. “You could be working three runways at one time while you’re training the new people. Unfortunately, that’s a situation that’s rearing its ugly head more and more now.”
Carole Fleck is a senior editor at the AARP Bulletin.