Your next door neighbor moves. Suddenly, you can no longer get on the Internet. Yes the two are connected, or now disconnected. Turns out that when you set up your computer, you linked to your neighbor's wireless Internet. When he left, so did your connection. That's just one of the hundreds of issues that remote support technicians from companies such as Hewlett Packard and Best Buy's Geek Squad deal with every day. … Back to Article
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