The ombudsman program concept for long-term care facilities began in 1971 when President Richard Nixon called for establishment of independent units to investigate poor quality in nursing homes as well as abuses of nursing home residents’ rights.
In the District of Columbia, the Long-Term Care Ombudsman Program was established in 1975 to ensure rights of persons living in nursing homes and community residence facilities through community concern and action.
The Older Americans Act Amendment of 1978 mandated the Long-Term Care Ombudsman Program for every state. The 1981 amendments to the Older American Act authorized the Long-Term Care Ombudsman Program to serve residents of community residence facilities.
As of Oct. 1, 2012, the ombudsman program expanded its scope of advocacy services to include District residents receiving home and community-based services in their private homes through the D.C. Medicaid Elderly and Persons with Physical Disabilities (EPD) Waiver.
Contact the D.C. Long-Term Care Program
Long-Term Care Hotline Number: 202-434-2190
Home- and Community-Based Services Hotline Number: 202-434-2160
Office Hours: Monday through Friday, 8 a.m.-5 p.m. ET
Calls and emails are responded to within 24 hours or the next business day.
Legal Counsel for the Elderly
D.C. Long-Term Care Ombudsman Program
601 E St. NW
Washington, DC 20049-0001