Frequently Asked Questions (FAQ)

What is Rewards for Good and how does it work?

Rewards for Good is a free rewards program that gives you points for using many of the tools and resources found at AARP.org. The more you take advantage of the benefits on AARP.org, the more points you earn. Points are used toward the cost of the retail price of some of your favorite items. You can redeem your points to get exclusive savings on top brands, special deals from local retailers, and live auction and sweepstakes opportunities on the Rewards for Good site.

 

Who can participate in Rewards for Good? Do I have to be an AARP member?

Anyone over the age of 18 can participate in Rewards for Good by simply creating a free account at AARP.org. AARP members earn 50 percent more points for participating in earn activities. If you’re not a member, you can receive points just for joining AARP and members can earn points for renewing online.

 

How do I get started?

You must register or log in at AARP.org in order to get started. Once registered/logged in, you can search for earn activities to acquire points toward redeeming items, entering sweepstakes or bidding in auctions. The program is free and activation is easy! Get started today!

 

How do I earn points?

There are literally hundreds of ways to earn points throughout AARP.org. Once you’re logged in, look for the Rewards for Good badge next to quizzes, tools, webinars and more across several categories — all designed to help enrich your life. Whenever you use one of these resources, you automatically earn the designated points. Visit our Earn Points page to see a complete list of activities in the program. Remember, you must be logged in to AARP.org in order to earn from completing activities.

 

You can also earn points for joining AARP or renewing your membership. You’ll also receive a bonus on your AARP membership anniversary.

 

Are there any limits to the number of points I can earn?

Yes. You can only earn 5,000 points per day. The points you receive from joining AARP, or your birthday and membership anniversary bonuses, are excluded from the daily limit.

 

Can I earn points for completing the same activity more than once?

It depends. Some site activities can be used daily, some weekly, some monthly and some only once. The Rewards for Good badge on the site activity will let you know if you are eligible to earn points.

 

How do I know how many points I’ve earned?

As long as you’re logged in to AARP.org, your account balance will appear at the top of the page.

 

How do I redeem my points?

Visit Rewards for Good redemption site at rewards.aarp.org. Here, you’ll have several options for redeeming and using points. You can:

  • Combine your points with a credit card to get big savings on products and services from top brands
  • Use your points to redeem more than 175,000 local dining, shopping and entertainment offers available throughout the U.S.
  • Use your points to bid on live auctions and win incredible prizes
  • Use your points to purchase entries in AARP Rewards for Good sweepstakes

 

How do I find local merchants offering Rewards for Good deals?

Just go to the Local Offers section of the Rewards for Good site and enter your address. You’ll see a listing of printable coupons for dining, shopping and entertainment deals in your area.

 

I made a purchase using my Reward for Good points and credit card. When will I receive my purchased item?

Most items ship within five business days. You will receive a confirmation once your order has shipped.

 

I think I earned points that weren’t added to my account — what should I do?

If you believe you have earned points that are not appearing in your account balance, call our Customer Service Department at 888-842-2891. A representative will be more than happy to assist you.

 

Can I give my points to someone else?

No, points are nontransferrable. However you can always use your points to buy gifts for family and friends.

 

Can I return something I purchased with reward points?

Returns are not available on Gift Cards. However, if you need to return an item for replacement or refund within 30 days of receipt of the product, please call Customer Service at 888-842-2891 Monday through Friday, from 9 a.m. to 6:30 p.m. ET, and Saturday 10 a.m. to 3 p.m. ET. If you need assistance after business hours, please visit the Rewards for Good redemption site and click on the Contact Us link at the bottom of the page and a representative will get back to you as soon as possible.

 

Will my points also cover the cost of taxes and shipping?

Applicable taxes and fees are added to orders as necessary. However you can find many items on the Rewards for Good site that offer free shipping.

 

Do my points ever expire?

No, points will never expire.

 

Can I trade in my points for cash?

No. Points have no cash surrender value.

 

Account Help

 

Closing Account

If you would like to close your account, please call Customer Service at 888-842-2891 Monday through Friday, from 9 a.m. to 6:30 p.m. ET, and on Saturday 10 a.m. to 3 p.m. ET.

 

Multiple Accounts

If you have multiple accounts that you would like to combine, please call Customer Service at 888-842-2891 Monday through Friday, from 9 a.m. to 6:30 p.m. ET, and on Saturday 10 a.m. to 3 p.m. ET.

 

Changing Profile Info

If you would like to update your profile information, please visit AARP.org and log in to the Rewards for Good site.  Once you are logged in, visit the Update Profile page in the Account section.

 

SWEEPSTAKES RULES: NO PURCHASE NECESSARY. PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. Open to AARP account holders who are enrolled in the Rewards for Good Program, who are 50 U.S./D.C. residents (excluding Florida), 18 or older at time of entry. See full Official Rules for complete entry details, participating states, deadlines, prizes, and how to enter without obligation.

We’re here to help.
We’re here to help you earn and redeem points with Rewards for Good!
If you don’t find what you are looking for here, contact our customer service team at 1-888-842-2891
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