AARP Research

2017 Maryland Survey of Voters Age 45-Plus: Telephone and Cellular Service

Registered voters in Maryland support consumer protections for both landline and cellular service.

Key findings include:

  • Marylanders overwhelmingly (81%) say it is important that the legislature work to maintain affordable, reliable, and high-quality traditional telephone service.

  • Seventy-six percent (76%) of Marylanders say they support a law requiring cell phone providers to give new customers a list of fixed charges, as well as an estimate of their total monthly bill.

  • Nearly sixty-three percent (63%) of voters overall support government oversights of traditional landline telephone rates and services.

The 2017 Maryland Survey of Voters Age 45-Plus: Telephone and Cellular Service was a telephone study among 800 residents about issues regarding electric utility rates and suppliers. Interviews were conducted November 29-December 5, 2016.  For more information contact Tammy Bresnahan, AARP Maryland at TBresnahan@aarp.org or Cassandra Cantave, AARP Research at CCantave@aarp.org.

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