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Texas

Choosing a Nursing Home Can Be a Daunting Task

Visiting, unannounced at different times of the day, is the best way to make a selection

Summary
• Texas ranked 49th in the amount of money its Medicaid program reimbursed nursing homes last year.
• 43 percent of Texas nursing homes rated below average (or worse) by federal inspectors.
• Resources are available to help find a high-quality nursing home.

Alice Bridges and her siblings did their homework before placing their mother, Mildred Earls, in a nursing home. Her advanced Alzheimer’s disease made a full-time placement the family’s only choice.

“We narrowed down our list using ratings from the state and then we’d go to visit,” said Bridges, a retired executive assistant who worked for 42 years at the University of Texas at Austin. “We’d go unannounced in the middle of the day and we let our noses tell us things. At a lot of them we just said, ‘Uh-uh. Not this one.’ ”

They finally settled on a home in Austin, and for nearly two years they were generally pleased with their choice. That changed in December 2008, when Earls fell and it took the home’s medical staff almost two weeks to recognize she had broken her hip. That same month, the U.S. Centers for Medicare & Medicaid Services began posting quality ratings for the nation’s 15,800 nursing homes.

Bridges found the new five-star ratings to be a helpful resource when she looked for a new home for Earls that would be suitable when she was discharged after her hip surgery. But she still took time to visit and interview administrators.

“The one we found did not look the best on paper, but it was an excellent facility,” Bridges said. Earls lived there until she passed away in August at age 89.

Bridges had the luxury of not having a deadline in searching for a place for Earls. Not everyone does.

“In many cases families are trying to find a nursing home for an individual in crisis,” said Amanda Fredriksen, advocacy manager for AARP Texas.

With 43 percent of Texas nursing homes rated below average or lower by federal inspectors, the task of finding a nursing home in the state can be daunting. The federal Centers for Medicare & Medicaid Services five-star system—which measures staffing, health inspection findings and 10 quality measures including the prevalence of bedsores and use of restraints—is a good place to start, Fredriksen said.

“It’s a consumer-friendly way to help figure out what’s out there,” she said. “It works … because even if you can do a lot of research, the average person doesn’t know what questions to ask.”

Texas ranked 49th among the states in the amount of money its Medicaid program reimbursed nursing homes, according to a study last year. Only Illinois spent less per patient. Medicaid is a major payer of long-term care.

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