How do you care for a loved one who lives miles away, particularly when you have work and family responsibilities? Elinor Ginzler, Director of Livable Communities, shares strategies for staying connected and in control, even when a crisis occurs. Gather as much information as you can about available resources and services (transportation, home health care, chore services, etc.) as well as about your loved one’s medical history. That way, in an emergency situation, you’ll have the information you need on hand. It also helps to have contacts in your loved one’s community who can serve as your eyes and ears and who can help you decide what issues can be dealt with by phone and what issues require a visit.