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Providing Care

Adult Day Services: A Checklist to Aid in Your Search

Staffing:

  • What are the qualifications and professional experience of the staff? Do they hold degrees and licensure in their respective fields (nursing, social work, therapy)?
  • How many staff members are there for each program participant?
  • During your visit, do you see positive interaction between the staff and participants?
  • Are staff and volunteers screened and trained?

Center Environment:

  • Is the physical environment safe and accessible for people with disabilities?
  • Are the restrooms conveniently located with grab bars and space for wheelchairs?
  • Does the facility meet local fire, sanitation and health codes?
  • Is there space for private conversations and small group activities?
  • Is the furniture sturdy, comfortable and well maintained?
  • Is there safe and comfortable outdoor space?
  • Is the center clean, free from odors and of sufficient size to accommodate all the participants and activities?
  • Do the participants seem engaged in activities?
  • Is it someplace that you would want to return to?

Center Operations:

  • Does each participant have a plan of care based on his/her interests and needs?
  • Are participants involved in making decisions about center programs, schedules and menus?
  • Is there a center newsletter or website?
  • How does the center staff handle participant emergencies as well as facility-wide emergencies?
  • Under what circumstances would a participant be asked to leave the center? Will staff assist in finding a more suitable type of care?
  •  Is the center accredited, for example, by the Commission on Accreditation of Rehabilitative Facilities?

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