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The Case of the Bad Home-Loan Deal

Should a mortgage company refund processing fee to customers after a costly home refinance?

Rita and Barry Weintraub live in a semidetached energy-efficient townhouse in a modern development in Stafford, Va., about an hour south of Washington. Barry can see the community pond from his home office, where he works as a lawyer. In 2008, six years after buying their home, the Weintraubs, both 59, noticed the dropping interest rates. They decided to refinance their $220,000 loan and began researching mortgage companies. … Back to Article

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