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Your Home Energy Consumer Rights

A guide to help you understand your rights and how to voice your concerns

Action Steps

Learn about your home energy consumer rights. Contact your state utility commission; find it at http://www.naruc.org/commissions.cfm.   

File a complaint with the public utility commission if you are unable to resolve differences with your provider.

Attend public hearings or submit comments to voice your concerns about proposed energy rate hikes.

Request a workable payment plan with your utility if you are having trouble paying your bills.

Help AARP fight against unfair utility rate hikes and get information on utility savings tips and regulation at www.aarp.org/utilities.  

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