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Consumer Advocates Question the Benefits of Smart Meters

AARP says more consumer protection is needed

Arizona State Page News March 2011

Rudolph and Catherine Soto outside their Glendale home. — Andy Delisle/Wonderful Machine

Rudolph and Catherine Soto of Glendale have an electricity plan that charges higher rates from 3 to 6 p.m. Both in their 70s, the retirees avoid using the clothes dryer or dishwasher during those hours. They check their energy use online twice a month through their utility's "smart metering" system, and they have been able to cut back when the bill looked like it might be too high. … Back to Article

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