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I've given this reply a few attempts and each time, my message gets shorter.
Someone told me that there is now an 800# to call for help on this new website. Do you have it? Does anyone reading this know the 800#?
Happy weekend. :D
I'm really sorry that I can't help. I don't know of any number that you can call other than whoever you called when you needed help getting on board. Maybe, you could send a message to community help and tell them your problem.
Hope you have a great weekend. We are getting a rain/snow mix but it's not staying on the ground since we've had so much rain and the ground is too wet. Warm up this week. Can't wait.
Have a good weekend.