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I've been an AARP member for some time and have trusted their endorsements. My car insurance has been through AARP / Hartford for the past six years. I received a renewal bill recently for over $5,600. I went online and got the same coverage from Hartford for about $3,400! That's a savings of $2,200 per year. Hartford had no explanation for the difference, but did admit they have new guidelines and that the lower quote was correct. However, they would have been happy to take a check for the higher amount.
I believe the AARP is failing in it's primary responsibility of helping us get a good price. By the way, I got homeowners insurance for about half the price that Hartford quoted. Let the buyer beware. Check around - don't trust anyone or any organization to look out for you.
I have USAA insurance for both my car AND home, and comparing AARP's coverage for my car it's not much difference between the two of them. I'd prolly save about $47.00 a year from AARP. I was so hoping I'd save about at least $100/150 a year...meh....
However....I got this neat little tip from USAA, and hopefully with AARP you can drive the cost down for your home insurance: if you live near a fire hydrant (must be 500 feet or less), the insurace rate go down. Plus, it helps that I have two fire stations within a mile from my home.
to the OP's comment, I think that was a bit tacky and irresponsible of AARP/Hartford to say that they'd be happy to get a higher payment than to receive the correct amount. Is there a higher-up in the management to appeal the renewal? I wish you luck in getting this resolved!