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This was my first time volunteering with AARP TaxAide. I found the customers were great and the other preparers were great people to work with. I don't know how others sites work, but we did about 99% e-filing of about 500 returns. We found many customers confused when they received the 1040A form and instructions for filing in the middle of tax season. Many thought they needed to file twice. Other than the stimulus return confusion, I thought everything went very smoothly and professionally.
Hi Canglesea:Iam very glad that you found your experience with the aarp tax assistance program a good one.
At our site we use adding machines.There are only two site that use e-file and that's by the site leader.
Because the pkg information came out late,we did have some repeaters for the 1040a,only because they did not
know if they had filed 1040 already they we ok.
but like you i will be back next year hopeing to help again(SMILE).