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Thank you for the news - very imformative. I did not know those facts. Fortunately, I have never had to call my dr. after hours. I do not understand people who have to complain so much-guess that is all the attention they get, even if it is to fuss at them (something is better than nothing, I guess). I believe there is a nice way to ask for everything (even web links).
Thank you for the feedback - I'm an avid news and medical journal reader so I hope to offer lots more information and thanks especially for weighing in on "etiquette!!"