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In Response to RE: How to help victims of scams by ASTRAEA
Interestingly enough, my MIL was the victim of a scammer decades ago. She and her DH had an investment pool with some close friends - this is common in Asia, BTW, although it's usually family members - and they invested successfully for a few years.
Then one of them found an investment in a seedless red grape farm, which were just coming onto the market. They visited the farmer and were very enthusiastic.
Three years later everything crashed and burned when it turned out the farmer had sold shares not to just them, but resold the identical shares to multiple investors.
In-laws were 'lucky' - they only lost a little over $100K (altho when you consider my MIL was a widow decades later with only $320K in savings to her name, that was a good chunk of their worth). Their fellow investors lost much more - two of them over $700K. One of the two suffered a severe nervous breakdown afterwards.
But it still didn't teach her to be leery of scammers. Unfortunately, the reason so many con artists can continue for decades is that many victims are like the OP's customer: they're too ashamed, too embarrassed, to even admit they're victims to the authorities.