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my neighbor has been covered by blue cross - shield for 30 years. the policy was issued to her late husband who worked at a California college for 25 years. She is 84 and sives in Arizona(25+ years).
Blue cross sent her a letter saying she would be dropped from medical coverage because she resides in Arizona. Why can this company dictate where one lives? She has been in Az. for years and was covered. Does anyone know how she can resolve this issue?