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My most recent AARP posting was here, about a possible rootkit problem. I got useful help (thank you) but I ended up bringing my tower to a shop, for a week. It's the only computer in the house, so it was a tough time for us.
Next, maybe I should apologize for being a group member who contributes questions but no answers. I wish I had the expertise and the confidence to speak up.
The techie tried manual removal but after 3-4 days asked if I wanted a full reformat and reload. I agreed. As you know, after a reformat you have to re-download some programs, reset some features, etc. I thought earlier today (June 24) that I had finished that, but around 3:00 a.m. my wife woke me up to say the computer was screeching. It was. The screen had frozen with the screen saver showing but not moving. The tower's OFF button was not responsive, so I unplugged at my power source. The computer restarted and was fine.
I had set up Avast and Malwarebytes' anti-Malware and Registry Mechanic for scheduled runs overnight (not conflicting as to time), and I also downloaded Spybot.
After restarting I ran Avast and Malwarebytes. Avast reported that it could not scan all files, and Malware reported -
IP BLOCK 22.214.171.124, type Outgoing, ports 49292 and 49293, avastsvc.exe.
I suspect that Avast and Malware aren't compatible, or maybe I have too many "anti" programs.
YOUR IDEAS, PLEASE.
My machine is a Lenovo tower, K210, dual core, Windows Vista (service pack 2), I know that my techie missed a couple fo things (I had to reset my email and get an audio driver) so maybe the screech was due to something he did or failed to do. I'm sure that my storage and RAM had more than adequate space available.
AGAIN, ANY IDEAS? Thank you. Dan