This forum post is hidden because you have chosen to ignore intersan. Show Details
This forum post is hidden because you have submitted an abuse report against it. Show Details
I completely agree with you! The frustration is when calling a company, then having to listen to a menu with 6 or more menus. After the first 3, I forget which number to press. It seems that trying to get to a live person is almost impossible. I had a problem with my AT&T Dish Network at night. I called, but got someone from India who tried to be helpful, but who had an accent that I couldn't understand. I don't know why Americans can't have these decent paying jobs.
At work, occasionally I've had a problem when the charge server is down, so I have to call an automated voice system for an authorization. The robotic voice is ofen crackly and incoherent so it's very frustrating when I can't talk to a human being.
Another ploy is to get us to use email which means that you have to keep logging onto your computer to get a response.
What ever happened to the days when most companies answered your call without first having you have to enter data by voice or by keypad?