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In Response to RE: Challenges in your family? Mediation may help. by msshadoe
It sounds like a very complicated situation and I'm sure it's very distressing. You might consider writing your daughter a letter and keeping it focused on what you want - a good relationship, healing in your family, to support her in raising her kids etc. I'd stay away from defending anything at this point but perhaps it would help to say that you're not sure what she's upset about, but that you'd really like to understand and know so that you can apologize if there is something you have done to hurt her and assure her that you love her and that you never meant to hurt her. Unfortunately, it's her perception right now that counts because she has the power to limit your relationship with grandchildren.
You might read my column and see the points there, and then contact a local mediator for advice on how to approach your daughter. Sadly, the longer these things go on sometimes the worse the alienation gets and so often it's all about miscommunication and hurt feelings.
Wish you the best of luck and please let me know how you are doing!