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You're not talking to my child, bureaucrat!
posted at October 29, 2012 9:27 PM EDT
First: May 17, 2011
Last: October 29, 2012
After submitting my online application for retirement I returned a call to the Bellevue, WA SSAdmin office. The woman told me my daughter might receive benefits until she turns 18 but she needs to talk to her about who the payee will be, presumably since her mom and I are divorced. The more I asked for an explanation the more evasive she became. I contacted my congressman and asked to be assigned to another SSA rep, but it just kept getting worse. The only written information anyone provided was directed at the SSA workers. No one could tell me who decides on the payee or what goes into the decision. But all did continually remind me that any information I provided would be "under penalty of perjury."
When I finally received a copy of the form they (whoever they are) complete it was rife with misrepresentations of what I had told them. My blood boiled, and I let the last person I talked to know in no undertain terms that I did not like how they were handling this. I wondered aloud whether this misunderstanding might have resulted from the fact that almost everyone with who I spoke had a Chinese name. Had they outsourced Social Security to China? I added that I was just getting started. "Cathy" told me my comments were offensive. I told her I was just getting started. Today 2 thugs from Homeland Security paid me a visit so I could avoid prosecution, presumably for terrorism!
I'm a little sad that I seem to have missed an opportunity to call more attention to my outrage in a federal courtroom.
Is this a cultural (Chinese vs American) problem or just gross mismanagement?
I was going to vote for Obama. Not now.
Re: You're not talking to my child, bureaucrat!
posted at October 30, 2012 9:34 AM EDT
First: November 27, 2011
Last: May 18, 2013
In Response to You're not talking to my child, bureaucrat!:
After submitting my online application for retirement I returned a call to the Bellevue, WA SSAdmin office. The woman told me my daughter might receive benefits until she turns 18 but she needs to talk to her about who the payee will be, presumably since her mom and I are divorced.getting started.
Posted by moviedoc
I can't comment on the rest of your experience but can explain the "payee" thing.
If a person receiving benefits is too young or perhaps impaired in some way, there has to be a responsible person or entity assigned to look after these benefits and make sure they are used for the beneficiaries best interest. That person is called a "Representative Payee". Under this classification, the person assigned to look after the affairs of the beneficiary either by legal document or by court order must declare that they understand their responsibility to manage these funds for the best interest of the beneficiary and they report to the SSA on this matter.
In your case, since the child is not of legal age, it could be the parent that has major custody.
It is no big deal - they just want to make sure that the beneficiary is getting full use of the funds allocated to them under the program.