First: November 8, 2012
Last: November 8, 2012
I am 56 and finally joined AARP. I did not previously because my parents said they were member and thought it was not worthwhile. I have a list of complaints so far, and I think they are valid. I am a healthcare software professional and I consider myself fairly computer literate, so let me start with complaints related to technology.
1. AARP web site is very difficult to navigate. It's frustrating for me, and impossible for older folks. Popups, scripts running that cause pages to move and re-adjust location or take a long time to open. It is busy--i.e., too much advertised content and again EXTREMELY difficult for barely literate users to navigate. It could be and should be much easier for seniors.
2. They promote websites that install malware/adware on your computer-which slows it down and makes using your computer confusing and difficult.
Example: Go to the grocery coupon center. They use coupons.com to offer discount coupons, which forces users to download their "coupon printer" softer...which coupons.com states if for "safety". That's a lie. Their software is malware!!
Question: Is it really necessary to install printer software? EMPHATIC NO! For space purposes, here is a link to read why... http://www.benedelman.org/news/031808-1.html
3. I have heard from my parents that AARP historically has supported Democratic Party agenda, and now after seeing their election presentations, I have to agree. It is one thing to lobby already elected officials on issues that are important to seniors, but to provide biased voter guides to influence an election is as bad as the folks at ACORN.
4. My biggest complaint is that there seems to be no transparency or way to voice a complaint or issue.
AARP could open a COMPLAINT CENTER, where members can publicly itemize their complaints to AARP and follow actions taken by AARP. I searchd in vain for an email complaint contact link. I don't know what your membership growth or decline numbers are, but maybe you aren't able to handle it because people have quit because of their frustrations.
5. From what I've seen, I am questioning the integrity of the organization. Do they really have the best interests at heart of seniors? Or are they just trying to stay in business and executives keep their jobs. How much do they make? To whom are they accountable? How do AARP members present their opinions if AARP is the mouthpiece of the members. So far it seems like a more political version of AAA.