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DO NOT USE OPTUMRx to fill or refill you prescriptions
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Medicare & Insurance
DO NOT USE OPTUMRx to fill or refill you prescriptions
Share Medicare dos and don’ts, including eligibility and supplemental insurance.
A health insurance company that is associated with AARP is United Healthcare. United Healthcare has a MedicareRx Enhanced Plan. My wife and I both are members of this plan. One of the companies that
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Cat:91a4afbf-9555-4e02-b9d3-9eef604476f6Forum:c79f53c3-fa71-4e76-b517-aef042efd7ff
Cat:91a4afbf-9555-4e02-b9d3-9eef604476f6Forum:c79f53c3-fa71-4e76-b517-aef042efd7ffDiscussion:665f508b-913e-4340-ab63-764c2100fbd4

Forums » Health » Medicare & Insurance » DO NOT USE OPTUMRx to fill or refill you prescriptions

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Forums  »  Health  »  Medicare & Insurance  »  DO NOT USE OPTUMRx to fill or refill you prescriptions

DO NOT USE OPTUMRx to fill or refill you prescriptions

posted at February 12, 2013 7:30 PM EST
Posts: 2
First: February 12, 2013
Last: February 12, 2013

A health insurance company that is associated with AARP is United Healthcare. United Healthcare has a MedicareRx Enhanced Plan. My wife and I both are members of this plan. One of the companies that United Healthcare MedicareRx Enhanced Plan recommends as a supplier is OPTUMRx. OPTUMRx one of those companies that fulfills your order by shipment, usually a 90 day supply.

I am using OPTUMRx as the filler of my prescriptions, at this moment in time, but I will not use them for refills. I plan using a local drug store to fill and refill my prescriptions. My prescriptions were filled by OPTUMRx after a little prompting from me. My impression when I placed my order was the clerk taking the order seemed dawdlingly.

Our physician called in an order, for my wife, into OPTUMRx on 23 January 2013. Today is 12 February 2013, seventeen days and the order has not reached our house.

So if anyone out there is planning to use OPTUMRx, DO NOT, unless you can be without your medication for an extended period of time.

Re: DO NOT USE OPTUMRx to fill or refill you prescriptions

posted at March 3, 2013 7:56 AM EST
Posts: 2
First: March 3, 2013
Last: March 3, 2013
My frustration was Optumrx seems to be shared by many. Their incompetence is apparent to everyone but AARP.

Re: DO NOT USE OPTUMRx to fill or refill you prescriptions

posted at March 13, 2013 7:07 PM EDT
Posts: 13
First: April 30, 2010
Last: March 13, 2013

“My experiences with optumrx has been horrible! I could fill this box with paragraphs and paragraphs of my stories of terrible customer service from this company. I see from other posts i'm not alone! 

 

Can I get some feedback from others out there on Medicare, about a dependable mail order company that they have used that saves money compared with a local pharmacy.......Walgreens.....their prices would cost me over $600 a year above optum's prices.

 

Thanks, David

Forums » Health » Medicare & Insurance » DO NOT USE OPTUMRx to fill or refill you prescriptions